Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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SegundaCuenta#38961 commented
el juego se cierra solo en medio de una partida y no se puede volver a abrir
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galera182#43197 commented
once more...
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Loki#16591 commented
Everything in the game is black screen or crash
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galera182#43197 commented
and there we go, crashed onde more
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felopes18#71782 commented
It also happen to me... i was playing my premier draft and the arena suddenly creshed
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Wadyth#62814 commented
Black screen is so frustrating..
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BertM#08580 commented
Downloaded latest 6/25/20 update and now am only getting the orange pointer arrow with a black screen. No sound or video.
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Demanoth#31136 commented
matches against sparky... Also goes to black
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Martin Leroux#26632 commented
not acces to play versus players
and lost my game token -
Gryzor#28158 commented
killed my evening...
2000 Gems lost as many of you and my booked evening for nothing, impossible to play as expected.
Always crash even if I restart my computer.
Generally happens when I put my second land on the board. -
Straizo#88945 commented
I was playing my first match of a M21 Premier Draft, the game suddenly crashed. I tried to login afterwards, the game sent me directly to the matchmaking, found another match and simply crashed again. I simply can't play since today's update, it always crashes right after I login. I want a refund for the gold I've spent on this event and the rank I've lost!
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galera182#43197 commented
One more log ...
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iuri.gpm#57862 commented
Perdi 1 draft e 2 eventos padrão ao longo do dia
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Tucka22#32371 commented
im not getting a dark screen it wont even let me start the game up
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O0osSso0O#17934 commented
:(
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galera182#43197 commented
the game keep crashing
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Philx#25069 commented
logs for the crash and the 2000 gems loss
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galera182#43197 commented
My game crashed in the middle of a duel, I can't connect anymore me and my friend are stuck on that match.
Can't even open magic to get the log.
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komainu#24465 commented
crash log
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wardsey#12405 commented
Hi, I'm running the new MacOS client and also having black screen issues.
First, I'm not having any problems with the update on the PC client, but on MacOS the following has been happening:
The install went off without a hitch, I launched the app and logged in to my account.
At this point I ran into the black screen.
I tried restarting the client and whenever i try to quit the client the app stops responding, meaning it has to be force-quit.
I relaunched and checked my network connection.
In my network activity monitor I saw that the arena client was chugging along, and remembered Arena's habit of background downloading, so I went ahead and let the app run with the black screen until it had finished it's downloading (somewhere in the neighborhood of 6 gigs) and then tried to quit and relaunch the app again. However, the hanging on quit, and the black screen on launch have persisted.
Unfortunately, as I have not yet been able to access the interface of the client since i logged in I can't seem to generate any logs.