Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Gustavo#96162 commented
my screen stays on "checking for updates" but nothing else happens, already undo it and I reinstalled and not passed, I need help
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Caveman_Taco#96153 commented
Reposting Skirge2000's comment - this worked for me
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153 commented
Reposting Skirge2000's comment - THIS WORKED FOR ME
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153 commented
Reposting Skirge2000's comment - THIS WORKED FOR ME!
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
Caveman_Taco#96153 commented
REposting skirge2000's comment below - ONLY THING THAT WORKED FOR ME!
skirge2000#97349 commented · March 15, 2020 02:23 · Flag as inappropriate
I tried everything but only this worked in the end. Try downloading AkSoundEngine.dll from the following link https://gofile.io/?c=bK9tCg and replace it in the plugins folder of mtg arena. I am trying not to be critical of people because in the end we are all human and mistakes tend to happen. This time WOTC should take the blame for it because they could at least form a list of some things you should try to make your client work. You are not making the game better this way plus it was a mythic qualifier weekend. It was hard having to find another pc when you are stuck home due to the virus epidemic. This time around i believe you messed up big. -
gulik1#51081 commented
when i try open de aplication with PC the screen turns black. this appens before 2 days ago
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Camilo Soto#66043 commented
the @hackum#61683 solution Worked for me
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Xenophon#65055 commented
Ahm, I've a question for you, you'll see, wizards crew, magic Arena app doesn't go in my laptop and idk why. I would know what can I do for resolving my problem or if you can help me with it. Danke.
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Zeb#59135 commented
Black screen upon opening game. Have tried updating C++ redistributable and relevant packages, no change. Can see the cursor, and I believe the game is still running, because my Arena Tool app still opens. But all I can see is a black screen.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Bigfoot#78961 commented
hi from yesterday after update arena would not load up all I get is a black screen with no sound an mtg cursor I reinstalled and and reset with same results.
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SpectrumTide#12962 commented
having this issue currently would like some help.... would really like to complete my season pass!
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paulage#33048 commented
The game no longer works. I updated today and it's frozen on the opening black screen. Tried everything. Restarting. Uninstalling. Unistalling then restarting. It's totally broken.
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Der Emanzipierer#54408 commented
Yes Same Problem here
Just spended Money on the Game and now this. -
hackum#61683 commented
Update your windows with this file from MS. Worked for me:
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KyngKryss#66627 commented
Black Screen. Pointer on screen, no other functionality at all after update. Everything was fine last night
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MrS#11798 commented
[1] Plugins: Failed to load 'C:/Program Files (x86)/Wizards of the Coast/MTGA/MTGA_Data/Plugins/AkSoundEngine.dll' with error 'Nie można odnaleźć określonego modułu.
the dll is in folder
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penchair#03703 commented
Game crashed during attack step of Traditional Draft, causing loss of full match.
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Syl#00125 commented
Is there a way to desactivate all effects?
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CH!NNER32#35230 commented
Game causes Win10 to completely crash.
- Updated video drivers
- Uninstalled (Arena) / Re-Installed (Arena)
- ARENA (ver.2108.761761)I can play "Standard" for a random period of time before it just kills everything and the PC reboots.