Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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![](https://secure.gravatar.com/avatar/7ea30cd248324269eb98935d568a2116?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Mushie#82402 commented
Happening multiple times during games
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Myrhev#84746 commented
Does it also sometimes lock up your computer and require a reboot? It does that to me.
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Vaun_of_the_Dawn#76908 commented
the game constantly says Unknown error, and it's saying its a Request timeout issue...no idea what this means. I hit retry, and it goes away , then immediately comes back constantly.
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taichi#52586 commented
i also crash my game on turn2.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Haakonslasher#67001 commented
Crashing all the time for me and laggy when I am connected. Not fun!
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GingersIsAwesome#35838 commented
Game is constantly crashing for me too. It usually starts after I play Narset, the super awesome version (the 1 that costs 600 gems...). I'm going to play something else until this is resolved...
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NinjaNick#98525 commented
Game is essentially unplayable for me right now as well. Keeps crashing, when I do get into a match it lags horribly. I feel really bad for the other player. Then I get disconnected so I'm sure they are getting time capped waiting in frustration. So far have 2 losses on the ranked draft.. really annoying. I want my 5000g back.
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ValhallasChosen#89640 commented
Since latest patch the game is crashing constantly for me. I have not had issues like this prior to the latest patch. It mostly crashes right at the begging of a match or as the game is connecting to the other player. sometimes 3 or 4 times before I am able to play the rest of the match. pretty unplayable.
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Ziusdra#40716 commented
Look, I can't play this game if it's going to crash 1 out of every 5 games I play. When you've fixed the client I'll come back and play. I'm attaching logs, maybe they'll help if you'll look at them.
Not only can't I play, but I can't even post a comment here in these forums. I was going to attach these to a comment in another long thread of people having similar crashing issues. But the comment never posts. I get an infinitely spinning cursor next to the "post comment" button after I click on it. Everywhere I turn, MTG user experience is frustrating.
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Heybob#45481 commented
When are you going to solve the crashing problem? I'm tired of losing matches one after the other one due to crashes. This has never ever happened to me with any game, I have been playing games since the first Doom. Get your act together or please let us know if you can't solve this so we stop trying to play.
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Aquila Noctis#79131 commented
Same here over the last weeks it got truly frustrating
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Azragath#90856 commented
Game keeps losing connection and keeps freezing.. it is seriously frustrating to say the least
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tatala#25377 commented
In the theros seald, Game was freezed. I tried to log in MTG arena many time, but it was remained freeze.
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zavdie#00158 commented
Please fix the problem! Everyday there are many crashes! I will not play if these problems continue
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Dan#79302 commented
After pretty much every match, win or lose, I get a black screen with nothing but the cursor and the "friends" icon for a good 30-40 minutes.
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Tivini#57433 commented
i start battle and game crash
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DragonRC#03635 commented
game crashing, auto logs in and lost event
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Ruckous#22903 commented
another data log to add to the pile
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DaniSafor#11204 commented
The game crashed constantly during a game, making it impossible to play it. I could restart the game to try again, but two actions and the game crashed again.