Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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closter#21486 commented
I had a constant black screen for 72 hours. my cousin find 2 links to make microsoft visual c++ work with these 2 latest links
https://aka.ms/vs/16/release/vc_redist.x86.exe
https://aka.ms/vs/16/release/vc_redist.x64.exei downloaded both of em and it worked after that , no need to uninstall arena everyone ( I restarted my computer before trying )
still working fine , 1 person posted that it worked for him too. good luck
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hahaHAR#96750 commented
same to me, chrash every game and impossible to rejoin, still after the first hotfix
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elmachote#78715 commented
I request a refund of 6000 diamonds for playing 3 corrupt collection 2021 events.
I have played 3 closed deck basic collection 2021.
6000 lost diamonds unable to play because the program closes during the game and expels me to w10. and it does not allow to recover the game losing the game.I am frustrated and I am losing the desire to continue playing magic, please solve this error or you will lose many players it is a great game. check my 2021 events in 3 different days and return my 6000 diamonds.
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aZra#67976 commented
Some logs have already been overridden. Lost 3 matches in draft because of this bug. Every time just in the moment that I draw my next card. I did not recognize which card it was, but it was a creature, shown upside down and one of the two values (strength or lifepoints) was shown in red.
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Turoj#44752 commented
It started working after downloading C++64. Windows 7
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Alejandro Rozo#61478 commented
the game crash and impossible to join the battle after
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Ouralis#69192 commented
Same problem for me, if someone have something to fix this
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DereksuperH#61967 commented
Is the system still under maintenance because it's the 29th June and I still can't login after waiting two days?
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Krümel#42717 commented
Still hard crashes when playing MTG Arena in non-English languages! Hotfix does not work :(
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Trolli#29186 commented
Das Spiel bricht andauernd ab. Kaum ein Spiel kann ich zu Ende spielen. Wenn es abbricht ist, ist eine Verbindung im abgebrochenen Spiel nicht mehr möglich. Erst nach verlorenem Spiel kann ich mich wieder einwählen, um kurz darauf im nächsten Spiel wieder rauszufliegen.
Habe das Spiel erneut installiert, den Vollbildmodus ausgeschaltet und auch die Grafik stark heruntergefahren. Kein Erfolg. Schade. Macht so keinen Spaß. -
Foehammer#63131 commented
Not sure what changed. But with the newest update, I am no longer crashing every game. Don't have to rely on Geforce Now to play anymore.
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Ante#29148 commented
I've already post one report and I thought today's update will fix it. Nope!
Since the M21 update, I just can't play anymore. I can buy some boosters, but as soon as I try to play, Arena crash. It shuts itself down systematicaly without any explication. Sometimes I'm lucky enough to have enough time to play 3 or 4 turns.
Come on guys, there are A LOT of people with EXACTLY the same problem!...
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Vynnquee#95537 commented
i got the same problem , crash in nearly all games. rejoin will force a crash again . when game is over it starts normal in main menu.
i reinstalled the game on another hd , reupdated grafics and also took the link from ur advise . no fix .
Grafics on low already no fix . really annoing.. -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Vynnquee#95537 commented
i got the same problem , crash in nearly all games. rejoin will force a crash again . when game is over it starts normal in main menu.
i reinstalled the game on another hd , reupdated grafics and also took the link from ur advise . no fix .
Grafics on low already no fix . really annoing.. -
Killixgamer#33261 commented
Fast in jedem Spiel stürzt das spiel ab sobald bestimmte Karten gespielt werden, selbst wenn der Gegner diese spielt. Es hängt kurz und stützt ab. Habe schon mehrfach neuinstalliert, ohne Verbesserung. Seit dem Update auf core 2021 besteht dieses Problem.
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Lojza#90761 commented
black screen with cursor since last update, the game doesn't even start, not possible to get logs
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JD-Lebrija#02416 commented
I lose the game 3 times in a row cause the game crash all the time while i'm in a match. I can only acces again when the match is over.
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mogilny#96031 commented
On a computer that has run Arena successfully, I was experiencing a black screen on startup after the M21 update. I tried reinstalling, including deleting registry entries before reinstalling with no luck. I installed the Visual C++ update as mentioned in another post (which I will paste below) and arena started up and let me log in.
The post that worked for me:
I had a constant black screen for 72 hours. my cousin find 2 links to make microsoft visual c++ work with these 2 latest linkshttps://aka.ms/vs/16/release/vc_redist.x86.exe
https://aka.ms/vs/16/release/vc_redist.x64.exei downloaded both of em and it worked after that , no need to uninstall arena everyone ( I restarted my computer before trying )