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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3793 results found

  1. Cast out bug

    I was playing the Azor Control mirror match, but with decks slightly different. Mine is more oriented to Yorion and Omens, and opponent's deck more about the Narset and Memory combo. Opponent plays Cast out and exile my Teferi, Hero of Dominaria. Later in the game he plays Shark Typhoon, i try to catch a counterspell with Azcanta, but instead i get Heliod's Intervention. Shark Typhoon resolves and at the end of his turn i play Heliod's Intervention with X=2 targeting his Cast out and Shark Typhoon. The spell resolves and those two permanents are destroyed. My Teferi, Hero of…

    1 vote

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  2. The PLAY TAB and PLAY MODE UI need to be completely rehauled.

    Hello, I just actually missed a Strix Quick Draft because of how terrible this current UI is that we have suffered with for over two years now. It's barely even changed. It's like nobody is home on the UI team. We don't get any better options for viewing cards at larger sizes, we get a few enhancements for deck builder, and almost nothing else.

    You guys are going with this absolutely daft three event tab and then an advanced tab that does almost nothing else. It's shocking that this is our UI still. I give you guys all the benefit…

    1 vote

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  3. New Game Mode - Free Card Practice Mode

    Hello! I'm reaching out to recommend the addition of a game mode on MTG Arena. A "practice" or "free wildcards" mode, so people could test cards/decks before committing all of their wildcards and money towards things they might regret and just wanted to test, this lacking feature makes myself and others recoil from the game. To keep making Wizards money, there would need to be drawbacks to this mode, you could detract benefits from the mode like XP, Ranked games, A.I. or Direct challenge matches only, etc. I believe this would attract many more players long term. Many users of…

    5 votes

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  4. Random Matches and Oversized "Perfect" Decks

    You need to revamp your "random matching." It doesn't "feel" random. I have seen this complaint a lot on Facebook. After a few matches, at least in my case, it almost always (if I had to put a ratio to it 7/8) pairs me up against someone who has a deck to counter mine, and I start getting lousy starting hands to force me to mulligan down to 5 or 6 cards.

    Also, in cases where we are matched against someone who has a 240 card deck, they ALWAYS seem to have EXACTLY what they need to stomp you in…

    4 votes

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  5. Kaldring, the Rimestaff

    Just lost 2 games IN A ROW in my mtga draft due to "Kaldring, the Rimestaff". This Abomination isnt even a legendary Card. Well my Red/Black deck didnt have artifact removal. My Bad. That poor designed card doesnt even have a downside. Lose 2 life etc. Had the upper hand both times but couldnt do anything. This isnt magic. 3 mana: win the game.
    So here is my Suggestion: When you design a card, think about its Impact in Limited. What were you thinking? I'm outta here. Have Fun.

    2 votes

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  6. I can´t start the game (mobile app)

    When I try to start the app for the first time, It appears a message saying that additional content will be downloaded. After appearing a message that the content is being requested by the server... I wait for a long period and nothing happens... I can't pass through this screen to definitely enjoy the game.

    Its good to comment that, even I choose to not download de content, the start doesn't begin.

    I am using a Samsumg Galaxy S20 FE
    Android Version: 11

    2 votes

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  7. tidechannel pick is backwards

    tidechannel land displays blue on left green on right, but to pick in game it's blue on right green on left, has often messed up my game

    1 vote

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  8. Idea for New Card Sleeve

    can we get a card sleeve that looks like I've been playing on concrete

    1 vote

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  9. Make Magic: the Gathering Arena available in the Brunei iOS App Store

    Myself and the other MtG players in Brunei have been looking forward to playing Arena on our mobiles every since the announcement of Arena on Mobile. Unfortunately many of us don’t yet have access to the game since it’s still not available on the Brunei iOS App Store.

    We have an active MtG community here that has been around for almost 20 years and we just had the Strixhaven Prerelease recently in our LGS. We want to have more ways to enjoy this great game and would like to sincerely request to Wizards to have Arena made available on the…

    1 vote

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  10. No token life gain

    With the new cap on tokens on arena I understand that the number of creatures can be unesacarly large number of tokens, however, the effects of having the tokens enter should still be preformed.
    For example, in my game my opponent had a runed halo against scute swarm making them unable to kill my opponent however I had other win cons that I could have drawn into. This was prevented because with the lack of tokens entering my impassoned orater failed to ever trigger leaving me at 20 life as opposed to 290 or so life.

    4 votes

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  11. Death Shadow Damage Bug (Incorrect Rules Interaction)

    Had a game where my opponent swung out with an allosaurus shepherd, two elvish visionaries and a elf token with allosaurus shepards ability activated (all were 5/5 creatures). I blocked three of the four; chumped one with an activated knight of the ebon legion and two 5/5 shadows, letting one elf through. My life total went from 8 to 3 and all blocking creatures including my Death Shadows died, where they should have survived since state based actions would have set their stats to be 10/10 shadows and survived combat.

    Log is attached for reference. I am using Windows 10…

    2 votes

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  12. product suggestions

    Yesterday I play Premier Draft 2 times, and faces with below bug both time.
    When pick step, it happens "server error" and I cannot pick any cards by myself.
    And as battle step with other users, it happens "server error" as well, and I cannot play any cards in my turn.
    Both cases my internet connection has been no issues, so it seems the issues on MTG arena application. I play MTG arena on my PC.
    How can I get compensation for this bug?

    1 vote

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  13. Prize structure

    Hi,
    I hear, and agree with, a lot of content creators referring that the bo3 prize structure is bad. There is no difference between 0 and 1 win.
    It should be more distributed the prizes.
    Best regards

    1 vote

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  14. Your game doesnt make enough money for its shareholders and I'll tell you why

    Your game is not subscription based. Ever play a game called World of Tanks. Its an interesting game in that its free to play just like your game, but there are a LOT of paying people that play for a premium account.

    Its relatively easy to set up. A premium account will generate twice the gold and twice the gems or something of that nature. The cost will be $0.50 per day for a premium account, and the idea is that over the course of a month you will generate 15 dollars from that user (whether they play or not…

    1 vote

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  15. titaniumADRIAN#07500

    I attached Mystic Subdual to an Ashaya but creatures entering the battlefield were still lands causing landfall to happen, the Ashaya had +1/+1 counters on it so it did not die from the Mystic Subdual. rare but it happened

    4 votes

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  16. Cannot lay down a land

    Hello,

    I cannot lay down a land. So nore play any cards.

    Kind regards
    Daniel Schaefer

    2 votes

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  17. Feature Request - Tabletop mode

    The spell effects are useless. With the way MTG Arena is on mobile, it draws more and more memory the longer you use it. Eventually, pushing the spell effects and other sparkly nonsense makes my phone chug.

    I just want to play Magic, and Arena is the easiest way to do so during a pandemic. I want the substance. I don’t want nor need all of the useless style. I would love to go back to tabletop Magic, but until that’s a possibility can we get an option to at least approximate live Magic? No flying cards, sparkly swirlies, etc.…

    1 vote

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  18. Please bring back permanent NON EVENT Historic Brawl

    Title. It was in the game before, in the normal que section. PLEASE stop removing it.

    1 vote

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  19. 手動タップ時のフリーズ

    土地の手動タップ時にフリーズします
    バグレポートもどこに報告すればよいのかわかりません
    説明が不十分だと思います

    1 vote

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  20. Include option to turn off companion filtering by default

    I'm tired of searching for a card and being unable to find it for 30 seconds until I realize it isn't showing up because companion filtering is on. Also very irritating during matches when deliberately running cards in the sideboard that don't fit your companion's conditions.

    1 vote

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