MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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811 results found
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Matchmaker is broken still even after 5 years
18 out of the last 20 games played were against decks with 100 cards or more, out of these decks 12 of them curved out perfectly and got their combo before a 60 card deck that has a much higher win rate, that is so obviously broken its pathetic. The two decks that were 60 cards were both mono red also with the perfect draw. The state of this game is so bad at this point there is no reason to play, back to playing other games to come back with the next set release to see if hasbro has…
5 votes -
your game is now garbage. arena is rigged.
making me draw terribly a dozen games in a row because i previously did well makes for a horrible customer experience. dont pretend your ai isnt doing it on purpose. 2 green mana, 4 white mana, 1 card in hand, costs 1 and white, cast a 4 mana spell, ai automatically taps all 4 white mana, no creatures or other cards have any abilities that require green, lose the game next turn that i would have otherwise won. 2 games back to back where i drew 8 of 1 color land and 0 of the other color. the chances of…
5 votes -
Adding an event for Timeless/Timeless Classic event
Can we get a timeless or timeless classic event?
We'd like to earn packs and gems like we do Standard Event or Historic event.
17 votes -
Mobile freezes when trying to open shop
Load home screen on mobile. Tap shop. See loading wheel move briefly, then game freezes.
Android. Galaxy fold 6.
Game is completely unresponsive when trying to open shop
The shop is supposed to open
The only workaround is it to access the shop on PC.1 vote -
Mauvaise Traduction de la Carte "Ange de l'heure sinitre"
Bonjour, la traduction en français pour la carte "Ange de l'heure sinistre" indique "Quand cette créature arrive, si vous l'avez lancée depuis votre main, exilez tous les artéfacts." .
Or, la bonne traduction est : "Quand cette créature arrive, si vous l'avez lancé depuis votre main, exilez toutes les créatures attaquantes." .
Ce qui est un effet totalement différent et porte à confusion.
La version anglaise de la carte affiche le bon texte et la bonne capacité.
Merci d'avance pour la correction de cette erreur de traduction.
1 vote -
in-game match log
I really don't like using product suggestion for this, but whatever...
We need an in-game match log that we can access during the match. It is not always obvious what has done what and being able to see the log without a 3rd party tool would be much appreciated.
5 votes -
general feedback
This feedback site itself needs to be improved. Customer service send us here and tells us to upvote the problems we have but the search function is horrible. I can type five words into the search and the top result is some issue that has 1 vote and only has 1 of the words I searched for. If you are going to prioritize based on number of votes list the ones with the most votes first. Having a site with a ton of duplicate complaints with a diluted set of votes means that you are prioritizing fixes based on what…
2 votes -
Will wizards ever address the rigged gameplay?
Seems to me like the blatantly rigged system is making them just enough money to where they don't actually give a **** about their player base. The greed of wizards ever since hasbro took over their company has been obvious and shamefully sad. A company that once cared what its entire player base thought and would try as hard as they could to make the game playable and enjoyable is long gone, a true shame that this company has fallen so far into the dumpster fire that is todays gaming industry.
3 votes -
Card Styles working for conjures too
It would be nice if the card styles I have saved as my favorite showed up for my conjures like Dragonweave Tapestry or drafts like Dragon Typhoon.
1 vote -
Please, for the love of all that's good, never use modern design elements again in future sets!
Hi there,
As a loyal customer and big fan of MTG since 1998, I'd like to take an opportunity to let you know that the modern aesthetics of Aetherdrift and Duskmourn absolutely suck (imho). The younger MTG players I know can call me a Magic Boomer all they want, but the inclusion of racing cars and cheerleaders doing backflips in gyms has essentially destroyed the immersion I've previously enjoyed when playing MTG. I mean, by all means, allow people to play with these experience-ruining sets, but don't make them Standard legal, for goodness' sake. Speaking of which, I simply cannot…
3 votes -
The Victory/Defeat is tilting beyond words.
Please, please, actually read this! Make the Victory/Defeat Screen go away on its own after like 10 seconds , speed up the animation, and make the menu load while the screen is displayed. then the victory/defeat screen wont still be there after i step away or whatever and then still have to load the menu. This actually bothers me every single match I play and has made me quit playing the game several times.
And please remove the "are you sure you want to exit?" prompt. you already have to open the settings to exit the game, a triple check…
1 vote -
Heist
PLEASE get rid of the heist mechanic. It causes chaos, and not in a fun way. Even if I win, I’m not having fun. I just immediately quit now when I get paired with someone who is playing heist. I don’t even care about my record.
11 votes -
Achievements
Buongiorno, oggi escono gli Achievements, inizialmente pensavo che sarebbero stati una bella svolta, ero molto felice, ho sempre voluto su arena qualcosa che mi spingesse a giocare e desse un senso al giocare di più.
Poi vengo a scoprire che le uniche ricompense degli achievements sono cosmetici.
Se non vi fosse chiaro è veramente complesso fare risorse in modo gratuito sulla piattaforma e ciò spinge le persone a lasciarla perchè non c'è modo di sperimentare cose nuove.
Siamo nel 2025, tutte le piattaforme online di giochi di carte danno risorse gratuite, arena è l'unica che a parte le missioni giornaliere…
3 votes -
Bringing Back Prerelease Promotional Code
Hi! I really love this game, but due to time and space constraints, I'm more comfortable playing on Arena. Sometimes I go to the store to play Prerelease events to play with old friends but also to get the 6-pack promo code. During the Aetherdrift prerelease, I was very sad to learn that you removed the 6-pack promo code: this is a complaint and a request to bring the code back. Thank you. Best, Marcello
3 votes -
Bug
I am playing on iPhone 15 IOS 18.5
Anytime a life gain triggers the app crashes. It can be from a land, lifelink, etc..1 vote -
Bulk Treasure *****
I would like the ability to click on a stack of treasure tokens and use the "X" and color wheel elements to be able to say "generate 10 blue mana" - while autopay handles most situations, I have decks where A) being able to ***** treasure and burn the mana is actually helpful - being able to do it in bulk would be very beneficial, and B) you don't want to start the turn with tapped lands.
1 vote -
Impetuous lootmonger errata
Impetuous lootmonger is strong, but fair except one thing. You should always have to discard a card to be able to heist on enter. That's not an unreasonable fix.
1 vote -
Impetuous lootmonger errata
Impetuous lootmonger is strong, but fair except one thing. You should always have to discard a card to be able to heist on enter. That's not an unreasonable fix.
1 vote -
No attacks with Planeswalkers
When an opponent has a Planeswalker out, it changes the "cancel attackers" button to "no attacks". This is extremely annoying, I have lost games because I select attackers, and then attempt to cancel my attackers out of muscle memory, but because they have a Planeswalker out, the button is replaced by no attacks and I pass the turn. Please remove this feature, the button should stay cancel attackers, even if I haven't declared which target to attack
1 vote -
New Card Mechanic Idea -
An enchantment or Artifact that damages an opponent any time you are forced to reveal your hand or top card of your deck. It would deal damage to equal to the CMC of all cards revealed this way. It would cost a high amount 5 or 6 mana.. it would slow down or stop players who play cards like Duress in the late game. Just a cool idea. Cheers.
1 vote
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