Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
421 results found
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Biometrics
Add fingerprint login to streamline getting into the app. Thanks.
1 vote -
Wrong card art
When searching for the card "The Beamtown bullies" a different card is presented instead, when the incorrectly displayed card is than selected it displays all the correct information about "The Beamtown bullies" but still uses the wrong card for the image
2 votes -
Unable to Join Event
When i enter in the app companion a message appear(portuguese):"Desculpe-nos! Estamos com problemas. Tente novamente mais tarde" and when i try to enter the code to an event the same message pops up.
Obs. I just installed the app for the first time and log in with my account. I also tryed to reinstall the all4 votes -
Suboptimal pairings in Magic Companion for hosted event
I hosted an 8-player draft event last week, and the round 3 pairings did not match up the two players with 0-2 records, instead pairing them each against a player with a 1-1 record.
In the attached images below, Jeff and Gage already played against each other, so they could not be paired up in round 3; however, it would have been valid for Jeff and Cheryl to play each other, as well as Katie and Gage. This would have allowed Matt and Julia (both with 0 wins) to play each other, for a balanced final round. However, the app…
9 votes -
Allowing us to see rules
Provide a section that gives us the rules in its entirety. Allow a search so we can search for that keyword we want to check the rules on, let it fold up so we don’t have to scroll a long way to find that rule we want to check… I keep the rules open on the webpage, but it would be nice to have on the app, ready to open and search rather than scan.
52 votes -
Stuck in an event
Entered an event code by accident, and the store didnt accept me (as requested).
The event finalized but I still have the event on the main menu and when i click on it, it satys on the "wait until the organizer accepts".
1 vote -
I'd like to be able to change my name for tournaments
I want to be able to use a nickname during tournaments.
2 votes -
Advanced card search button
The search button for the advanced search card function is now obstructed with the new UI and it makes it harder to press the button.
2 votes -
5 votes
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Companion app
Be able to pair players outside of pod when using companion app on phone.
1 vote -
Feedback
1.You should make your account more accessible. Example: by allowing companion to Crossfade with MGT arena that way people can just put your codes in through the companion instead of having to go to the website it'd be easier for all of your customers for sure plus it make people want to download companion more.
Deck making and editing.
It's really cool to be able to look up all cards in the database and be cooler if you could make a deck and then I'd have more use with the database then instead of having to look up the card…
1 vote -
Urza’s fun house
The urza’s fun house card says commander legal which it is not. The app says this but the website and anywhere else does not
1 vote -
Pairing
So this has happened to me twice at two events (45 person event and 135 person event).
At the 135 person event, I am 5-0 (10-1). I played my match 4 and 5 at table 1. Pairings pop up for round 6, and I am moved to table 3. Neither I nor my opponent had played the players at table 1 or 2. I was the only player with 1 game loss where the table 1 and 2 players had 2+ game losses. Ironically, I play my worst matchup and move to table 5 playing the same deck and the…
4 votes -
Unable to Join Event
Error in app I can't join events
2 votes -
Deck considered invalid by lack of cards in collection, although they exist
A deck is considered invalid by lack of cards in collection.
If I add/remove a Farewell card and save the deck I get a: "Invalid deck" message, lack of cards in collection.
However the cards are there. I've crafted two Farewell cards earlier today.
Please look into to it, it is very frustrating to craft the cards and not being able to use them.
thank you,
João
1 vote -
Events
Keep a history of previous events so we can see how we placed in the past.
10 votes -
False reports
Hi. I've receiving notifications about being participating in tournaments in which I'm not actually participating.
1 vote -
App icon indicates 1 notification and it will not go away
I have an iPhone 11, and typically when an app has an unread notification, the app will depict a number inside of a red circle atop the icon logo in the Home Screen. Currently, my companion app shows that I have 1 unread notification, yet nothing inside the app indicates such. I cannot get this to clear. This started last Sunday. Since this started, the app has not functioned smoothly.
2 votes -
Set name filter broken
The card database set filter is broken.
Open the advanced search
Click on the Set Name dropdown
Actual: no sets displayed; typing in the box does nothing; hitting the search button does nothing.
Expected: list of set names displayed; typing in the box filters the list by the input characters; once selected, the chosen set is added to the search criteria.2 votes -
Event Final Standings
After playing an event with the Companion app, I was not able to find the final results of the event in Companion. However, the results did exist, as I could access them through the alert message that Companion sent to my phone's operating system at the end of the event.
It is annoying that the final standings of an event cannot (apparently) be found through Companion itself, even though they are actually generated (as they should be).
4 votes
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