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AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast)

← Customer Feedback for Wizards of the Coast

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184 results found

  1. freeze

    31 votes

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    5 comments  ·  MTG Arena Bugs & Product Suggestions  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  2. win registered as loss

    227 votes

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    62 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I have been playing all this afternoon in the tournament and in 4th round i won 2-1 but the game 'considers' that I lost and still showed me the button claim prizes.

  3. Bug with Moraug, fury of akoum

    83 votes

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    45 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgo-support.wizards.com/hc/en-us/requests/new and select 'Reimbursement Request / Report An Issue'.

    Thanks!

  4. Timeout hacker

    14 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/newand select 'Report Conduct'.

    Thanks!

  5. Sudden Defeat

    24 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  6. Quit should only be available in your own turn.

    1 vote

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    1 comment  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  7. mana

    17 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  8. Freezing

    7 votes

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    2 comments  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  9. CARDS DISAPPEARED

    15 votes

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    6 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  10. Ban Ugin

    143 votes

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    88 comments  ·  MTG Arena Bugs & Product Suggestions » Product Suggestion  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    We appreciate your Feedback! To better route this, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Feedback'.

    Thanks!

  11. Quest for new deck did not award deck

    32 votes

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    3 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  12. Exert Mechanic Bugged

    51 votes

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    15 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    I was not given the option to exert any time I attacked with my Khenra Scrapper

  13. Ooops something went wrong while updating

    24 votes

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    17 comments  ·  MTG Arena Bugs & Product Suggestions » User Interface  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

    Thanks!

  14. Game froze when opponent's timer ran out

    88 votes

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    24 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  15. Missing Mastery Path Mythic Card Rewards

    22 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  16. win a game in play modality (not ranked)make limited rank get a downgrade

    857 votes

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    343 comments  ·  MTG Arena Bugs & Product Suggestions » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

    An error occurred while saving the comment
    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  17. Dropped connection during Premier Draft

    4 votes

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    1 comment  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  18. Duplicate Protection Not working

    40 votes

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    17 comments  ·  MTG Arena Bugs & Product Suggestions » Deck Building / Collection  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.

    Thanks!

  19. frozen draft

    222 votes

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    107 comments  ·  MTG Arena Bugs & Product Suggestions » Events  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

    Thanks!

  20. Mana crystals are not increased or filled on my turn

    13 votes

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    8 comments  ·  Magic Spellslingers » Gameplay  ·  Admin →
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    AdminWizards_MS12#13154 (Customer Support Agent, Wizards of the Coast) commented  · 

    Hello,

    For us to best address Conduct Issues, please submit at: https://magicspellslingers-support.wizards.com/hc/en-us/requests/new and select 'Report Conduct'.

    Thanks!

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