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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2588 results found

  1. July 2024 Updating Starter Deck Duel decks

    The new updated Starter Decks have been a breath of fresh air. I've enjoyed playing with every deck, except for the Red/White Discovery deck. Every other deck has a reasonable mana curve of 1- and/or 2-drops, but the Discover deck only has two cards it will gladly play on turn 2, which puts this deck significantly behind in the game against every other deck.

    Whoever built this deck probably wanted to maximize the discover 3 mechanic, but failed to remember that the deck still needs a good curve to operate. The deck needs to tone down on some of the…

    1 vote

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  2. Jump-In refuses to build decks or let me resign

    I've been playing Jump-In almost everyday lately until yesterday when after resigning to make a new deck I found that while I can select packets I it refuses to build the deck and the resign button is completely gone. This started to happen when I chose the five color packet titled "Spelunking" and has been stuck every since.

    I've tried validating bundles and validating full games through steam, but nothing has resolved the issue.

    2 votes

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  3. 授与クリーチャー消失によるバグ

    プレミアドラフト中、相手の授与クリーチャーがエンチャントしているクリーチャーを除去したところ、授与クリーチャーが画面に存在しなくなり、画面に存在せず、対象にもとれない、ブロックもできないクリーチャーに殴られて負けました、さすがにひどいです、補填おねがいします

    2 votes

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  4. Uncommon instead of rare reward

    I completed the MWM Chimil event and received an uncommon as my second reward, despite the event listing it as a guaranteed rare.

    1 vote

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  5. 1 vote

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  6. automatic loss in match while opponent times out

    I had started my first match of a draft and was waiting for my opponent to mulligan. I watched their timer go down and expected it to use a timeout. After waiting, I ultimately ended up with a Defeat despite their clock going down.

    1 vote

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  7. Did not receive Jump In Token after tutorial

    I also believe that I havn't received the jump-in tokens that you get.

    3 votes

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  8. accidentally used draft token

    I was on the "Outlaws of Thunder Junction" premier draft on my Android phone. I didn't get a screenshot, but there was a floating coin in the middle of the screen. I looked like there was a UI bug with the "daily challenge" coins, and they were in the wrong place. I clicked on the floating coins and it triggered me to join the draft, eating my "draft token." I immediately canceled that since I did not want to use my draft token on this event, but it looks like it was consumed. You may want to look into this…

    1 vote

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  9. Starter Decks Not Adding to Account

    so, winning or losing has no effect on adding the starter decks from the starter event to my account. as per the "instructions" that disappear before you can even read them...

    platform: pc( Linux, no known errors)

    version: 2024.38.10.6143.1076088

    attaching all available log files...

    I am not alone in this issue and there does not seem to be a response to the more popular threads.

    Account registered under Bnathaniel42@yahoo.com , nat4416 email preferred for contact

    "issue" log that was present deleted for some reason after power outage.

    2 votes

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  10. won the last game in the draft, but got 7-3 instead of 7-2

    I won the last game in the draft, but got 7-3 instead of 7-2.
    This bug happened last year in WOE, and wizard only fixed half of it. It used to became 6-3, and now it became 7-3 lol.

    1 vote

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  11. During the draft pick, the picked card follows the cursor

    title"ドラフトのピック中にピック済みのカードがカーソルを追跡してくる"

    During the Premier Draft Throne of Eldraine, the Merfolk Secretkeeper that I picked on the fourth pick started to follow the cursor after a while. I believe this happened near the end of the first pack.

    After that, switching screens or opening the Options did not resolve the issue, and eventually, a bug occurred where the draft screen would not end. The attached images are screenshots taken at that time.

    As you can see in the second and third images, the Merfolk continues to follow the cursor even when switching cards or opening the Options.

    As a note, I…

    1 vote

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  12. Connection and server instability - Lost a lot of coins and diamonds and didn't refunded

    I've created a lot of tickets reporting bugs during events and just received has solved but nothing was refunded. See the attached image about the tickets!
    My id piro#68252. And i see others bugs that are like or have some similarity with bugs i'd reported on tickets. I wanna all my 20000 coins and 2000 gems expended on that!

    1 vote

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  13. Kicked me out of draft

    Not sure if this was posted before, but I received a loss in an ongoing draft after someone on my friend list sent me a challenge during a game. It force exited the game and did not allow me to return, leading to a loss.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Erro de tradução

    Estava jogando o modo DRAFT PREMIUM, e em uma das partidas, por conta de erro de tradução eu fui prejudicado.

    Gostaria de ter uma soluçao, pois gastei gemas.

    2 votes

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  15. 2 votes

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  16. Quest Rewards notification doesn't show the reward

    I finished daily quest of “Play 45 Lands” for 750 gold, 500 mastery xp and the ticket

    When the claim reward screen came up it gave me 750 gold and the ticket, but didn’t have the mastery xp in the claim reward.

    As well, the tips say can refill each daily quest once per day (“you can reroll ‘them’ once per day) yet I have only been allowed to reroll only 1 quest per day.

    The daily quests always give 500 mastery xp along with 500/750 gold, and now currently with MH3 they also give 45 tickets.

    Daily quests which…

    2 votes

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  17. Disconnected during draft

    Lost connection during premier draft of Modern Horizons 3 and auto-picked the end of Pack 2 and nearly all of Pack 3.

    2 votes

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  18. bug

    I was just playing MTGA quick draft arena and lost a game when I should not have lost at that time. The creature attacked with trample and was blocked by a greater defense number than power, yet trample damage went through like only one creature blocked, not two. Occured at about 3:53 PM Pacific.

    1 vote

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    2 comments  ·  Events  ·  Admin →
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  19. ophiomancer

    Good day. Horizons quick draft 3 on ios, ophiomancer (the theoretical star of my deck) does not produce snake tokens. Nothing in play could have affected this.

    2 votes

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  20. draft

    J'ai eu le message correspondant a une erreur réseau, mais le jeu n'arrivait pas a se reconnecter. C'est déjà la troisième fois que cela m'arrive, et cette fois j'ai des vidéos et screenshots (ou l'on voit que l'ordinateur est bien connecté a internet avec un réseau qui fonctionne, mais que malgré tout MtgArena ne parvient absolument pas a se reconnecter au point qu'il eu fallut que je redémarre la machine et non pas seulement le jeu). J'ai perdu mon inscription au draft après avoir redémarré evidemment.

    2 votes

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