Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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poe ghost#57177
commented
reported this a bunch of times goes to waiting for server, forever. super frustrating being unable to buy the mastery i worked so hard for, im less than 1000 gems away andcant finish in time so ill lose out and not interested in the next set i xame for ff7, cant spend orbs either, so theyll go to waste too. love how the main mtg page send you to 3rd parties to buy this stuff but everyone is sold out or you cant buy anything recent. its pretty discouraging given all the issues ive faced with glitches, cheaters and errors. would have been nice. not really intereated in blowing another month on rabbits, squirlsand mice. anybody wanna come over and play, least its socially rewarding, here its just grind grind grind get a broken card grind.
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Ares#97445
commented
I'm playing MTG Arena online on mobile phone. I have the same problem since about 3 weeks, come on guys resolve this problem, because I'm losing my farming rewards so pls resolve this problem
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Ackbar#76900
commented
Same thing here. I've been meaning to buy a bundle for SOI Remastered. The Store > Bundle tab is crashing the app without any error message.
I can still use other parts of the store by going through Profile > Set Collection > Store. The Featured and Bundles tabs are causing the crash.
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Lefty#02586
commented
Playing mtg arena online on pc. I have the same issues since about a week. The Loading screen crashes the game everytime I try to access the store.
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Timmy,PowerGamer#21039
commented
Loaded up Arena and tried going to the store to redeem the code for server outages and it seems there are still issues. I get a black screen with the circle that just loads forever. I have to force close the game.
The status page at https://magicthegatheringarena.statuspage.io/ says everything is working correctly though.
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The Last Birch Tree#68963
commented
whenever I try to purchase something, it loads for a moment and then says "we've gotten lost following this link" and tells me to close the window.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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Jimmy#99469
commented
After I use the code to get the item in the store
There is an error in the picture -
ShroomsAreSafe#36837
commented
03 July 2021 and still these errors coming up, nice. I can access most store menus, when i click "Bundles" it crashes
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banana#90135
commented
@daeronringerill#68537
Me2
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daeronringerill#68537
commented
I have this problem
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XenroZer0#51026
commented
Similar problem. Every time I try to load the store, the game crashes. I'm unable to buy new packs because of it.
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Shandrakor#06321
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Have not been able to spend and of the gold or gems at the store crashes 50 time out of 50 I try to access it.
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Detrixnmeemoo#13193
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My issue is similar. I've tried to fix it via re-downloading the game, and re-entering my account info. Everytime I go to access the store I get a blank white page that pops up instead. My friends who have looked at it are also baffled. (they work with troubleshooting websites) It has been like this for about 5 months. When I had access, I didn't use it often to to personal financial situation. Now that I have spare money I'd love to buy more gems.
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PhillySpecialCGN#29019
commented
It's 2021 and I still have the same problem. I can normally check out everything in the shop but as soon as I want to purchase gems or anything (except packs for gold) I just get a blank white page after loading and nothing happens. A solution for this in the near future would be great, except if you don't want/need our money anymore but in that case you could just give each of us a full set of all the cards...
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Logain#99301
commented
I have a similar problem. When I'd like to access the store I get a white pop up and nothing else.