Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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Ackbar#76900 commented
Same thing here. I've been meaning to buy a bundle for SOI Remastered. The Store > Bundle tab is crashing the app without any error message.
I can still use other parts of the store by going through Profile > Set Collection > Store. The Featured and Bundles tabs are causing the crash.
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Lefty#02586 commented
Playing mtg arena online on pc. I have the same issues since about a week. The Loading screen crashes the game everytime I try to access the store.
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Timmy,PowerGamer#21039 commented
Loaded up Arena and tried going to the store to redeem the code for server outages and it seems there are still issues. I get a black screen with the circle that just loads forever. I have to force close the game.
The status page at https://magicthegatheringarena.statuspage.io/ says everything is working correctly though.
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The Last Birch Tree#68963 commented
whenever I try to purchase something, it loads for a moment and then says "we've gotten lost following this link" and tells me to close the window.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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Jimmy#99469 commented
After I use the code to get the item in the store
There is an error in the picture -
ShroomsAreSafe#36837 commented
03 July 2021 and still these errors coming up, nice. I can access most store menus, when i click "Bundles" it crashes
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banana#90135 commented
@daeronringerill#68537
Me2
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daeronringerill#68537 commented
I have this problem
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XenroZer0#51026 commented
Similar problem. Every time I try to load the store, the game crashes. I'm unable to buy new packs because of it.
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Shandrakor#06321 commented
Have not been able to spend and of the gold or gems at the store crashes 50 time out of 50 I try to access it.
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Detrixnmeemoo#13193 commented
My issue is similar. I've tried to fix it via re-downloading the game, and re-entering my account info. Everytime I go to access the store I get a blank white page that pops up instead. My friends who have looked at it are also baffled. (they work with troubleshooting websites) It has been like this for about 5 months. When I had access, I didn't use it often to to personal financial situation. Now that I have spare money I'd love to buy more gems.
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PhillySpecialCGN#29019 commented
It's 2021 and I still have the same problem. I can normally check out everything in the shop but as soon as I want to purchase gems or anything (except packs for gold) I just get a blank white page after loading and nothing happens. A solution for this in the near future would be great, except if you don't want/need our money anymore but in that case you could just give each of us a full set of all the cards...
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Logain#99301 commented
I have a similar problem. When I'd like to access the store I get a white pop up and nothing else.