this is the screenshot of the place where i got stuck with internet

i disconnected while i had the full use of my internet, it just randomly happened during a premier draft where i couldnt concede either, which i also recieved a loss for. If i could get my money back that would be great (I took some screenshots of this but i cant attach them for whatever reason, im also trying to attach the correct logs but im not sure how to do it so it might be wrong)

Froze three times tonight in standard ranked so far. Playing on IPad, no updates available.

Premier Draft game disconnect and freeze leading to match loss, logs attached, please refund me for this as a I lost a game due to this bug. The game did not notify me about a disconnect at all. Thank you!

Games always freezing and I would need to reload the game/reconnect. Only happens on mobile.

I was in a draft game and as soon as I played Kura, the game froze for a couple minutes and I got disconnected. When I reconnected, my timers had been used up and enough turns had passed where I lost.

Game Freezing e disconnecting now... I tried 2 pcs

i got a disconnect (while my internet was still running) while playing a draft game (Grimson vow premier draft) and therefore lost the game and the whole draft. If i could get the money i payed for playing the draft, it would be beautiful! Log is attached.
greets

Having the same issue. Its becoming unplayable

Has happened to me in some matches in the last few days. The game really freezes for me, I am not even able to concede to avoid that the opponent waits for nothing.

Same here - Running on Win10, Alienware M17 R4 with 32 GB of RAM and NVIDIA GeForce RTX 2060 - so - a system WAY above "minimum specifications"

I have followed all the Game Lag/Freeze troubleshooting steps - still happens. No consistent spot - it simply locks up and I have to close and re-open the program. At this point - this program has become basically unusable - as it will ABSOLUTELY lockup/freeze mid match - multiple times per match.

Midway through a match, during attackers phase, my minions stopped responding. Clicking on them or all attacks didn't work, and only the no attackers button caused anything.

Since the Strixhaven update MTGA encounters frequent freeze issues on my "MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)". Oddly enough, it only occurs during Strixhaven draft games, not during the draft/deck building, or even standard games.

I have the same problem when i'm going to launch a game in the event when you can choose 1 of the planeswalker deck, the program is freezing and closing itself. Because of that, I'm going to miss the event which during only 30 min...

I've been having the same issue the game will either freeze or crash entirely. nothing specific seems to cause it. It has happened in the menu, in a match, loading into a match, and while building decks. I have more logs if needed.

Same here

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

I'm getting tired of losing games because of the game freezing or disconnecting. I love the game, but this is highly frustrating, especially when I'm winning the game!