Game Freezing / Disconnecting
I've lost two games in events due to the game freezing and disconnecting.
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biobuddy123#37834 commented
Midway through a match, during attackers phase, my minions stopped responding. Clicking on them or all attacks didn't work, and only the no attackers button caused anything.
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updog13#98466 commented
Since the Strixhaven update MTGA encounters frequent freeze issues on my "MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)". Oddly enough, it only occurs during Strixhaven draft games, not during the draft/deck building, or even standard games.
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teddybear#95413 commented
I have the same problem when i'm going to launch a game in the event when you can choose 1 of the planeswalker deck, the program is freezing and closing itself. Because of that, I'm going to miss the event which during only 30 min...
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UntitledPhysicist#06820 commented
I've been having the same issue the game will either freeze or crash entirely. nothing specific seems to cause it. It has happened in the menu, in a match, loading into a match, and while building decks. I have more logs if needed.
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Kurai_Sora#59916 commented
Same here
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Trick37#54639 commented
I'm getting tired of losing games because of the game freezing or disconnecting. I love the game, but this is highly frustrating, especially when I'm winning the game!