I can´t instal mtg arena
I can´t instal mtg arena passed 13/03/2020
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16010542496471668936225737628600.jpg 1886 KB -
16010542496471668936225737628600.jpg 1886 KB -
Asset Error.png 1104 KB -
MTGA error.jpg 117 KB -
Asset error.PNG 1259 KB -
2020-09-21.png 1262 KB -
2020-09-20 (6).png 1260 KB -
arena 1.PNG 867 KB -
Error.png 681 KB -
UTC_Log - 09-20-2020 12.35.48.log 55 KB -
UTC_Log - 09-20-2020 12.47.23.log 22 KB -
Asseterror.jpg 114 KB -
Arena Asset.jpg 106 KB -
Log20200919_070420.log 1781 KB -
16005107123246023378195255075037.jpg 5270 KB -
091820.PNG 762 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Draft Completed During Error.png 437 KB -
Asset Error.png 681 KB -
Log20200813_114050.log 2 KB -
20200813_131017.jpg 2435 KB -
MTGA.jpg 86 KB -
Screen Shot 2020-06-25 at 7.33.01 PM.png 68 KB -
Log20200625_193824.log 163 KB -
UTC_Log - 06-26-2020 02.32.51.log 163 KB -
Screenshot_1.png 6 KB

326 comments
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Maalve#04651 commented
Every time I launch the game it has to reload the assets. Once that is done there is an asset error detected and client has to restart. It validates the assets, and same error. Every time in a continuous loop.
I've reinstalled, I've tried a clean boot, I've cleaned up registry, ran compatibility mode with a different version of windows. Nothing works. And when I sent it in as an issue all I got was: "We know this is an issue but we have no way of solving it right now." -
Fluorobix#34383 commented
Hello there !
I also have a problem after installing the game. The launcher download an update of about 180MB, then copy some files, delete others, then the game starts, i see the cursor of the game and a black screen but nothing else.Where can I find some help?
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WaffleFries1#44651 commented
Game refuses to install or uninstall. I have tried all suggestions provided by the support team. Running the launcher causes the update to fail at "copying new files". Running the newest install MSI causes the error seen in the attached image. Attempting to uninstall the game does the same. I have deleted the entire install directory as well as all related registry files I could fine but the error keeps coming up. The support team basically said "We don't know, good luck".
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Necromancer#22480 commented
I've just started playing in August, and it happens to me daily.
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snakeen8#82915 commented
Try using EPIC games launcher. Had this same issue for a couple weeks, then booted Arena via EPIC and it screams to start-up. Hope this works for you.
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Feedmyeyes#61792 commented
I solved the issue by removing third party products that access the logs (Arena Pro and Arena Tutor as example)....
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Makke#92619 commented
I have the same issue every time I start MTG Arena. I exit the game normally, no ALT+F4 or end task in task manager.
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Lone_Philosopher#02734 commented
Same issue regularly following the Zendikar Rising update.
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mscott#95341 commented
It is extremely frustrating that there are hundred of upvotes and comments, and from what I can tell there is not even an acknowledgement from WotC that there is an issue and that they are addressing it.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Cola#73744 commented
getting it on every login now as well
must be Uro... -
marmotte#22954 commented
Todays patch still didnt fix it...
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sKuhm#72001 commented
Happening to me for no reason since the latest update like the other 200 people here
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King Kazoo#10594 commented
Happened to me after one of the recent updates. Still happening everytime I open the client
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BodaciousBean#20253 commented
I get the same message every time start the client. Takes at least 15 minutes for it to reach 100% so I can actually play...
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Fernet#49239 commented
I get this error since the Zendikar release. It's so annoying I'm about to stop playing.
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Fernet#49239 commented
I have the same issue since the Zendikar release. I have never had this problem before.