I am in ths same boat as everyone else here

I am also experiencing this error

glad to see i'm not the only one - shocked to see this is not resolved after 1 day as i imagine we can be 1000s if not more. hope the goblins will compensate us for this poor performance.

PS the "stuck in a match" can be an option. i've tried to launch a game before realizing the server was under maintenance and not connecting. just this is something that happened to me other times, as i had an older version of the cliente, the match did not start. update, access again and no issues. this time is different... let's see how long it'll take to fix

I have the same error on android. I've restarted phone, done all updates and even reinstalled the mtg arena app and I get the same message. Been the same since Khans released

I believe we are all stuck in a match, as it seems to be loading a previous match that maybe went defective.

I've tried this at work on the laptop. I've tried at home on the desktop. I've tried on the mobile phone. They all have the same results, which leads me to believe that we are stuck in a match or not logged out of the system.

This is the log and pictures.

This is what Bard says:
## MTG Arena Error Log Analysis

Based on the provided log, MTG Arena seems to be encountering an "InternalError" during startup. Here's a breakdown of the relevant details:

**Startup Process:**

* The log starts with initialization details like engine version, graphics device, and input system.
* It then attempts to connect to the server using a "Front Door" connection.
* Various modules like graph manager and localization manager are initialized.
* Assets are downloaded and loaded, including card art and the main navigation UI.

**Error:**

* At around 8:39:11 AM, an error message appears: "Error response for message 6fe7a765-85d6-45db-884d-7e4faa0e598f. Server Error Code: InternalError Message: Starthook Response failed! Error: , Exception: ".
* This indicates a problem with the server response during the handshake process.
* The connection to the server is then closed.

**Additional Information:**

* Curl errors 42 ("Callback aborted") are reported, suggesting issues with network communication.
* A reference to "MissingArt.png" suggests potential asset loading issues.

**Possible Causes:**

* Server-side issue causing internal errors.
* Network connectivity problems preventing proper communication with the server.
* Local issues with MTG Arena installation or corrupted files.

**Recommendations:**

* Check for any server maintenance announcements from Wizards of the Coast.
* Restart MTG Arena and your internet connection.
* Verify the integrity of your MTG Arena installation through the launcher.
* If the problem persists, try contacting MTG Arena support for further assistance.

**Additional Notes:**

* The provided log excerpt only covers a portion of the startup process. More information might be needed for a definitive diagnosis.
* The error message itself is not very specific, making it difficult to pinpoint the exact cause.

I hope this analysis helps you understand the MTG Arena error and provides some potential solutions.

Has anyone found any solutions? Internet says sometimes this happens when a file from an older version is left around. Maybe something in the last update left an old file around? Has anyone located such a file?

Also, what is everyone's OS? I play through the Epic Games launcher on Mac OS.

Not working

Same problem since yesterday. I play everyday and need my dailis how can I solve it?

Hello any news? game still down

Every time I try to start the game I keep getting an error updating data and have no idea. My connection is good. But for some reason it’s stuck on that on my iPhone and my pc

Same. Awesome. Guess I'll play something else. Again.

Same here, cant play MTGArena on Mobile or PC since the last update. Reinstalling does not help. Maybe fix the game before adding more ways to spend money on it.

same issue and i can't advance my mastery pass

This is still happening to me as well, after about 24 hours of no access

Khans patch made it impossible for me to even load the game. I am stuck on an error updating data. I even deleted the game and reinstalled it and I am still unable to access the game.

Been locked out with this error message since the ktk update yesterday. Just hoping wizards actually acknowledges this and shows that the game is down instead of acting like everything is fine and dandy

Same problem, here. I try on both android and PC, change the connection and the error still appears.

After the Khans of Tarkir update was installed on my iPad (IOS) i attempted to login and play, but the game will no longer load. I keep getting an error message “Error updating data.” I uninstalled the game and downloaded the game again, attempted to login but I’m getting the same message. I have 1GB network speeds on all my other devices and applications (including my ipad) so I am not having connection issues with connectivity. This update has absolutely locked me out of the game. Please fix this. Thanks!

Chiming in to say this started after the patch that added KTK.

Same issue here. In the logs I found a start hook internal error response message logged. This is appears to be a server side issue.