Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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gugliacci#73432 commented
Disconnected in a Zendikar draft match, tried to reconnect, heard the entering-game sounds, saw this screen (see attached), couldn't click anything. Logged out and back on and had a loss.
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Surge1000#68961 commented
Same error for me. I was on earlier today. Got kicked after an event match. Now, each time I log in, I get through loading, past waiting for server graphic, then I get a cursor, audio and a black screen at what would typically be the home screen. I reinstalled the client and patch and updated my vc_redistx.86.exe file per previous instructions I noted through forum search. Still nothing but the black screen with cursor and audio after loading.
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SMFG#44550 commented
server was slow today then got booted now all i get is curser and sound with an otherwise black screen when I login.
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roguebagel#20874 commented
Still getting just a black screen with sound after the game seems to load fine.
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Raptor Claws Jr#27793 commented
Same issue was able to buy battle pass and play games (had to restart after each game). Now I just get a black screen and no sound. Tried redownloading the whole game no effect.
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WorstNeighborNA#62918 commented
Was able to log in and play a few games 2 hours after patch went live (~1pm EST). During that time, the client needed a restart between games. During each restart, it was a coinflip to whether I was able to access the client again (hopefully that analogy doesn't scare any WotC employees, lol). Could not craft in deck builder without significant delay (connecting to server) and multiple fails (unable to connect to server, try again later).
Tried to access later (~7pm EST) and was met with black screen or perpetual waiting for server. Has been about 3 hours (~10pm EST) of uninstall/reinstall, resetting computer, Logout and open multiple clients to reconnect. Nothing.
I'm sure this isn't the fault of the developers, but is this performance really alright and acceptable? The quality has really gone down since Ravnica and I would hope that these issues would be getting resolved, not perpetuated.
Final log attached
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Volrath the Fallen#11960 commented
same here, I can see the cursor and hear the music, but after getting the mastery pass, the screen went black. it's not the video driver because I opened another account and that one is working.
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beachbum21k#36023 commented
Why are all of the Twitch Streamers okay.
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beachbum21k#36023 commented
same here
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EntropyMage#92238 commented
I had to restart my computer for the new update. I tried to start the game and my screen went black with only a mouse visible. ESC didn't work,I had to end-task to get out of it. Here is my log file.
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Nio42#83381 commented
Após uma partida, depois de muito tentar e ficando com a tela preta, o mesmo fica tentando conectar com o servidor eternamente e não sai mais disso..
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ErinDwight#24583 commented
Are we getting compensation???
EDIT: I bought the Mastery Pass, Bought Gems for a Premier Draft, Play ONE GAME, and now I can't even load back into the game. Jeez... Wizards... What are you doing???
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InsanePete#20569 commented
Black screen MTG Arena cursor and no sound indefinitely. No log to attach
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HoTicE#85934 commented
Same thing all day
Black screen with cursor and nothing happens
I use mac client and it doesn't allow to run multiple instances of application - this workaround does not work for me -
DocSpoc87#99092 commented
After patch install and one game, the game crashed and will not give anything more than a black screen
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S3an#26603 commented
same here after zendikar patch! Can't even get in the game!!!!
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MTGBuddah89#46238 commented
Black Screen on launch can't play the game. i was just playing yester day and days before that no problem. What happened? How do I fix this?
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MoT_TheMaster#99064 commented
The same is happening to me. Right after update Zendikar Patch.
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gordon#87551 commented
game crashed during draft picks, missed several picks as it reconnected
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NTernock#41121 commented
Game crashed when doing the Premier Zendikar Rising Draft. It went to a black screen and I never was able to go back to the draft.
I used and, therefore, lost a draft token.