I saw there was an update a couple days ago and tried again today. I still get the black screen, but the repeating error message in the log is different than it was before .

Same problem ... connection error ... I loose too my draft while I was going to win. I lose of gems, and the gems are the money ! It's not normal !

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

9/4/2020

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

schermo nero dopo prima sfida log. 20200903-172909

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Same issue on 9/2/2020

02/09/2020

Same issue. Game froze mid draft, lost the game and lost gems. Incredibly frustrating.

stuck at "waiting for server" screen

And again same problem after the "update".

black screem again, also in the .msi veersion, this was my solution in last updates, but now is black too

please new update thats works

This is constant and absolutely unacceptable from a game you pay to play. Memory leaks, crashes...is this still in Beta?! Trash, this program is trash.

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

hello... AGAIN!! the game has crashed multiple times in mythic ranked games since the update, this happens every update - as well it seems you do nothing about it!! Myself along with other's have spent a lot of time and even money on this product and your lack of care is so **** frustrating. I've lost multiple ranked games just from the game crashing and timing me out - can you please make some effort so it doesn't seem like I'm wasting my time and money on Arena and WoTC.

I've lost 3 ranked games this week due to this game crashing. Please fix ASAP. I have spent $100+ on this game. This last time (see attached if you actually care), the game appeared as normal, but I couldn't play a card and it just timed out. SUPER FRUSTRATING!!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Lost draft game because black screen