Hello,

For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.

Thanks!

Hello,

It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.

Thanks!

imposible jugar asi

One more with the crash problem.
Game crashes each match i play around turn 1 or 2.
Cannot re enter the game after.

Black screen on first land played. impossible to join the battle after that

Black screen+ cursor on start up can not attach log as it go's no further than loads no further than Black screen +cursor it has been exactly a week now. Halla frustrating

I cant play draft!!!! When it starts the first game, crash will happen! Then I restart it, crash again = 1 game lost.
If I try to play, crash again = 2 game lost.
I am very stupid, I lose somo M21 draft without playing any game.

El juego se cuelga y te saca del programa, no te deja volver hasta que se termina la partida. Ya he perdido 2 drafts por este problema y no se soluciona ni reinstalando la aplicación. Espero que devuelvan el oro y las gemas invertidos

yo tengo el mismo problema, se me congela la imagen y me saca del juego, y eh buscado y no encuentro solucion

I've been getting black screens every 1 to 2 games. It's almost not wroth it to play mtga if i have to exit the game after each game

Since the update nobody who plays in any language other than english can play the game without constant crash.
But for me the most frustrating is the fact that WOTC did not say a word about it!
There are more than one thousand comments from different players experiencing this issue!
I don't know if Wizards doesn't care about the non English speakers players or they are just blind.

Hi !
Me too, it keeps crashing, over and over again. Even after re-installing.
impossible to play

CRash in game

After 2 crahs, i decided to reinstall the application.
but MTGA crah again and again

crash during battle

I've experieced the same issues, lost a premier draft, a sealed event and more and more daily matches :(

Hello, i lost a complete premier draft, because of the game is crushing after some turns.

Dear WotC team, I really understand that there are currently problems in the game that are not easy to solve.
But I have no understanding that you do not report how long it will take or whether you have at least localized the error.
It's strange that you can't play without crashing, but you can buy in the shop without any problems. If you are fair, deactivate the shop until the problems are solved. I'm starting to think that the news here isn't being read at all.

Pas d'écran noir mais des crash des que je paye pour un draft ou un paquet scellé... Et je peux me reconnecter que lorsque la partie est perdue.
c'est du vol.
Aucun message d'excuse ou d'avertissement pour le problème. C'est une honte!

Same here: Black Screen, Cursor, no error notification. Unplayable. This is totally unacceptable. Why does it take so long to fix this catastrophic bug?