Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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GENSUI#73472 commented
起動後、ブラックアウト状態になって何も操作を受け付けません。
アプリケーションを再インストールしても何も変化しません。 -
godhammel#23341 commented
I am also getting a black screen with a cursor and sound every time I open up arena. I was able to play yesterday afternoon but I have not gotten past the black screen for some time now. I tried yesterday evening around 10PM EST, 2AM EST, and this morning at 10AM EST with no progress.
I also tried disabling my graphics card to load up the game and that did not work.
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Matvon#03330 commented
I too am getting a blank screen with MTGA cursor and sound.
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ContractK_#48221 commented
On Mac - Game loads, goes through the inital scene loading. Waiting for servers then black screen. I was playing fine about 30 minutes ago.
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Tronald Dump#16160 commented
As I play until I get at least 4 wins everyday, Im missing out on 550 gold plus daily quests every day that this exact bug prevents me from playing. Yesterday it worked at least after restarting 3-4 times, today even that did not help (I did not try restarting after the fifth time it got stuck). MTGA, please focus less on visual accessoires and more on the performance of the game, this is unacceptable after having spent cash on gems for the mastery pass and a sealed event.
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BarryN#77961 commented
I am getting a black screen on launch on my Mac book as of this morning. Yesterday it was working fine.
It says "Loading initial scene", then "Waiting on server", then that goes away and I hear the game music playing, but the screen is black. -
marcky#73468 commented
Black screen, second account didn't help
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Schevtzoo#88934 commented
Herakleion it worked once than black screen returned - big problem can't play. New account works.
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agnerkrisz#24625 commented
My girlfriend and I are both playing MTGA and this issue occours in my login only on different computers. Loading up the game after the patch, the loading screen is still working I hear the music and the cursor shows up, then nothing just the black screen with the cursor.
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Herakleion#13180 commented
I just fixed this myself. Let me walk you throught.
1. Open the game
2. Wait till blackscreen
3. Open the game again in another window, this will force the "Reconect, Logout, Exit" window to appear on the 1st window we opened.
4. Click Sign Out / Log Out
5. Create a new MTGA Account. If you don't have an email you can use https://generator.email/ or any random email generator out there.
6. Log in with your new account. You'll be taken to the tutorial.
7. Concede
8. Press Escape-> Log Out
9. Sign in with your real account
10. Enjoy :)Hit me up ingame when you are done :)
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Above the Rain#74108 commented
Why is this still not fixed? This is so bad and unacceptable!
I payed for season pass and packs and I cant even play. For hours now! And we hear nothing from WotC. This is soooooooo bad. You better compensate us well! -
ZombiesEverywhere#28940 commented
I am also having this issue. I tried disconnecting from my wifi and forcing the game to reconnect. I had heard this works for some individuals, but hasn't worked for me.
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BadMTGPlayr#21177 commented
This is the wrong way to break up, but...
“It’s not me, it’s you.” -
Kowalsky#21281 commented
100% same
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connection_problem#92675 commented
Same problem here. Client starts, but black screen after I try to log into my account
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Dragon59#49943 commented
Same problem for french, black screen since
zendicar -
Kayotik1#90742 commented
same here, black screen upon trying to login and sound.
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ZwaSable#50421 commented
起動してずっと黒画面です
音だけは鳴ります
画面は真っ暗でエラーメッセージの類すら表示されません
なんとかしてください -
Goliath18#38305 commented
same here, after loading my screen stay black, I heard a noice just like when I arrive on the game but nothing. Yesterday it work SOMETIME, but since never
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Mata-Nuy#94128 commented
Buenos días. Al principio cuando se actualizo zendikar rissing, todo iva bien hasta que no se porque, me hechán y cuando vuelvo a cargar, se me queda en pantalla negra. Solucionar el problema cuando antes para poder jugar. Gracias