Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
-
Log20210129_054116.log 15 KB -
Captura de tela 2020-12-02 001303.png 132 KB -
Captura de tela 2020-12-02 001027.png 325 KB -
Captura de tela 2020-11-28 110832.png 362 KB -
Captura de tela 2020-11-27 175731.png 1842 KB -
UTC_Log - 09-18-2020 01.09.35.log 3 KB -
Log20200915_200105.log 23 KB -
2020-09-02.png 729 KB -
2020-08-31.png 1093 KB -
Log20200817_144311.log 234 KB -
Log20200816_201657.log 514 KB -
Log20200802_193259.log 67 KB -
Log20200704_164317.log 49 KB -
Log20200628_184519.log 39 KB -
IMG-20200625-WA0050[1].jpeg 1196 KB -
Log20200613_090208.log 22 KB -
Log20200525_205540.log 5513 KB -
MTGA 5_18_2020 11_46_12 PM.png 4599 KB -
MTGA 5_18_2020 11_46_05 PM.png 2794 KB -
Log20200514_190318.log 21 KB -
75274D8D-85F9-40BB-AD9F-7F62EA854BE6.jpeg 3317 KB -
Log20200423_223705.log 167 KB -
Log20200422_134718.log 3302 KB -
Log20200422_134053.log 259 KB -
Log20200419_174127.log 244 KB -
Log20200416_213542.log 157 KB -
Log20200413_151647.log 577 KB -
Log20200411_164634.log 486 KB -
20200313_105126.mp4 6224 KB -
Log20200213_113036.log 17729 KB -
Log20200212_191822.log 743 KB -
Black Screen.jpg 14 KB -
erro arena 2.png 203 KB -
erro mtg.png 158 KB -
erro.png 490 KB -
Log20200125_123023.log 653 KB
![](https://secure.gravatar.com/avatar/7ea30cd248324269eb98935d568a2116?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
-
linkkid#60877 commented
Same problem ... connection error ... I loose too my draft while I was going to win. I lose of gems, and the gems are the money ! It's not normal !
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
dante86#20954 commented
9/4/2020
-
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
-
AXEN#23472 commented
schermo nero dopo prima sfida log. 20200903-172909
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
Chris#42997 commented
Same issue on 9/2/2020
-
Foledem#46601 commented
02/09/2020
-
Neak#58370 commented
Same issue. Game froze mid draft, lost the game and lost gems. Incredibly frustrating.
-
Rufios#03275 commented
stuck at "waiting for server" screen
-
Deathperados#30658 commented
And again same problem after the "update".
-
Mnights#57711 commented
black screem again, also in the .msi veersion, this was my solution in last updates, but now is black too
please new update thats works
-
Jakovalltrade#24199 commented
This is constant and absolutely unacceptable from a game you pay to play. Memory leaks, crashes...is this still in Beta?! Trash, this program is trash.
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
samey#36134 commented
hello... AGAIN!! the game has crashed multiple times in mythic ranked games since the update, this happens every update - as well it seems you do nothing about it!! Myself along with other's have spent a lot of time and even money on this product and your lack of care is so **** frustrating. I've lost multiple ranked games just from the game crashing and timing me out - can you please make some effort so it doesn't seem like I'm wasting my time and money on Arena and WoTC.
-
Aatrox Darkenblade#00938 commented
I've lost 3 ranked games this week due to this game crashing. Please fix ASAP. I have spent $100+ on this game. This last time (see attached if you actually care), the game appeared as normal, but I couldn't play a card and it just timed out. SUPER FRUSTRATING!!
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
-
Phynderblast#21991 commented
Lost draft game because black screen
-
Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!