Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Bob Fortune#25725 commented
- Impossible de vous joindre le fichier Log, le fichier C:\Program Files (x86)\Wizards of the Coast est vide.
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0ilus#17632 commented
When I start the application, I get the black screen and cursor about 90% of the time. The other 10% the screen says that it was unable to connect and then if I click reconnect, it will then take me into the game. I can't seem to find a pattern for when it decides to do one or the other.
I've reinstalled MTGA and updated the .net framework but the problem still persists
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lanternn#60818 commented
Game crashes for me as well. Theres no real rhyme or reason to it. It just does. Open arena, get to main menu. I can hit play, get the menu, change my deck if I want, then hit play and it crashes
Cant do store or decks either.
Im a infranchised player who buys drafts on the regular, and I literally cant do anything now that I don't have a PC. There needs to be a major update to the mac client. Its happening to EVERYONE consistently and the games been launched on the platform for like a month now...
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Johnny_Geee#44277 commented
Yeah, making a deck... random crash. again.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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revolt#01056 commented
Hi. I have same issue. since 07/17.
I tried upgrade C++. but didn't solve this issue.
I found "NullReferenceException: Object reference not set to an instance of an object" in Player.log -
Tr3v0rW#00381 commented
crashed in the middle of a brawl match, something called the mtga utility...string of numbers and letters... came up and started to load something. Ultimately the program crashed.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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Vex#35954 commented
Holy christ this crashing is disgusting. Game works fine in standard ranked but the second i even think of trying a draft round it crashes, usually repeatedly until i lose the match
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ShroudedStar73#65918 commented
After starting the application, it leads directly to the black screen with the custom mouse. This began after the M21 update and I'm not sure what to do. I have reset my computer and reinstalled the application, same issue. I hope someone will help soon.
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Tr3v0rW#00381 commented
game crashes and freezes
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Bidinost1988#96311 commented
Hola. Después de la actualización de M21 estaba sufriendo el problema de pantalla negra con cursor. El problema se resolvió luego de actualizar el C++. Saludos, espero que este mensaje ayude a otros usuarios.
Hello, after the M21 upgrade I was suffer the black screen whit custom cursor problem. The problem was resolve by upgrading the C++.
I hope these message can help other user. -
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
-
Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Voodee3000#45766 commented
Sometimes it crashes after the first klick anywhere, sometimes after a match.
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sorciereElia#08709 commented
Bonjour,
J'ai exactement le même problème (écran noir au démarrage et le curseur) depuis la mise à jour du mois de juin. Cela fait maintenant presque un mois que je ne peux plus jouer à Magic Arena sur mon ordinateur Portable Asus, processeur Intel(R) Atom (TM) x5-Z8350 CPU 1,44Ghz, mémoire Ram installée 2Go, système d'exploitation 64 bits.
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Razor Cure#70920 commented
The game works, one time out of 20, then WONT. Seriously.
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Eye_of_Sauron#58225 commented
I am experiencing this issue as well, no graphics, the game doesnt load at all, no game options, just a blank screen.
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Tenedor#43695 commented
black screen, imposible to get in the game
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RadianWear#39888 commented
I am having the same CONSTANT issues on the mac client. It is infuriating.