Black screen on match start
While in the menu everything is ok but when match start the screen become black but the sound still ok (if i move the cursor i can ear the sound of card mulligan).
The only whay to not concede is to set the resolution on the lowest, but usually cause visual bug on the board or/and artwork on the card disappear.
Please fix this issue, i'm loving this game
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Falconius#83631
commented
Unable to load the game at all, even after the latest "fix" -- I'm just presented with a black screen and cursor, no matter how long I wait or how many times I try, as administrator, etc. Redownloading, updating Visual C++, replacing AkSoundEngine.dll, and other suggested fixes have not made a difference. I've been playing Magic for over two decades and Arena almost daily since Beta, and I was excited for the new set release, but not even being able to load the game as a result of technical issues has left me extremely disappointed.
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popellull#34588
commented
additionally, not only you cannot finish the battle due to crash issue, but also you loss the gems or money used if you were playing a draft or event. Because of the battle after the disconnection counts as lost
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Buzzy1804#14964
commented
The hotfix doesn't fix the crash while a match. It's impossible to play currently
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Deo80#41311
commented
Crash during draft, at the beginning of my draw step. This is the second game I lose during my sealed. Impossibile to continue to play Arena with these problems, I lose my gems and money in this way.
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Sandocan#05845
commented
Even after patch game crashed.
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juandohalls#22362
commented
The game crashed several times before this, so I decided to record it. Lost my draft because of this problem :(
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cpasc_02#88800
commented
me too i have this bug. It's impossible to finish once battle
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Satsumakiba#83028
commented
and your useless little update today couldn't change ****
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Pr3d47oR#43000
commented
Même problème rencontré !
Mise à jour installé avec M21, draft lancé et après le début de la partie crash de l'application. Impossible de retourner dans le jeu. Du coup partie perdue en draft...
Même chose en jeu classique ! -
nicofet#40912
commented
Three days and Game still crashing , a brazen borrower appears every time the game crash (very good joke)...... i spent 50 € in m21, lose many games and two draft because the game crashed every time and i can absolutely not to play. i want to be compensate
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B0u1ll0ht#63643
commented
crash to play. its VERY diificult to terminate one game... SCANDALOUS
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Manukusio#81391
commented
Al iniciar la partida y tratar de tirar las primeras cartas el juego se bloquea y se cierra. No consigo hacer dos partidas seguidas. Tres días ya así, desde la actualización de M21...mal asunto.
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Zan135#70975
commented
Even after patch nothing works, game crashed....Please do something : 3 days....
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Phyrexian_Dreams#31007
commented
Game constantly crashes, can´t get back into the matches. Unable to achieve progress in mastery...
Im playing the german version -
miliana76#02332
commented
la game se lance le jeu crash je relance le jeu et sa recrash...
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filipeamiranda#50994
commented
Same problem. Lost 2 draft matches :( The game crashes. As I try to relaunch the program, it keeps crashing until the match ends, I lose and the game returns to the home screen.
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nicofet#40912
commented
le jeu stoppe toujours après mise a jour et réinstallation, un emprunteur intrépide apparaît au dessus de ma bibliothèque à chaque crash.
deja une dizaine de parties interrompues ainsi que deux évenements draft , ..... ne pouvant plus jouer a magic arena dans ces conditions, je vous demande le remboursement des sommes engagés, merci
nico -
Honky#44828
commented
The game crashed every minutes during my draft. It was impossible to pick the cards.
I want a refund for this issus. -
RUMMWIZ#71761
commented
Hi, for me after the hotfix the game is a little better but still slow betrween scenes, black screen or always waiting for server, during play freezes, choke and when i opened a Ikoria boster when i pressed the Rare card the game closed I do not know what card it was and even if the cards were sent to my collection. This is what Windows says : 28-06-2020 15:11:29
Nome da aplicação com falha: MTGA.exe, versão: 2019.3.2.27194, carimbo de data/hora: 0x5e43e820
Nome do módulo com falha: AkSoundEngine.dll, versão: 0.0.0.0, carimbo de data/hora: 0x5cb4f75e
Código de excepção: 0xc0000409
Desvio de falha: 0x0000000000006019
ID do processo com falha: 0x14c8
Data/hora de início da aplicação com falha: 0x01d64d52d28dd559
Caminho da aplicação com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA.exe
Caminho do módulo com falha: C:\Program Files\Wizards of the Coast\MTGA\MTGA_Data\Plugins\AkSoundEngine.dll
ID do Relatório: 425261b4-b949-11ea-a15f-c80aa9899983.So please fix it and dont say in MTG arena status page that the game is OPERATIONAL.
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left2121#64866
commented
even after the update at the 28th of june the same thing continues. Black screen and only the cursor alive despite the fact that the application in the task manager is shown as "running"