Unable to purchase Gems - We've gotten totally lost...
This is a defect. Steps to repro:
- Open application
- Log in
- Navigate to the Store
- Select any item to purchase
Actual Result:
The system displays the message: "Waiting for Server..." then an error appears indicating that "We've totally lost...". In the log file I found the following entry associated with this problem:
[19249] [ZFBrowser] Error fetching html: {"error":"ERRUNKNOWN","url":"https://secure.xsolla.com/paystation3/?accesstoken=REDACTED
I'm not able to even reach the store page provided by Xsolla
Expected Result:
The use is able to reach the Store page and to purchase item(s)
System info:
Windows 10 64 bit
Time: GMT+1 07:39
seresi#04483
shared this idea
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jimbo_san#30535
commented
What a complete joke, you don't deserve the $ or your fan base
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josh_is_on#36173
commented
Fixed it (for me at least). Launched through the Epic Games Launcher and made my purchase seamlessly.
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SecretWizard#86549
commented
Trying to give you guys money and getting same error on a Mac.
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tallakt#22576
commented
I did reinstall and uninstall and that didnt help
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tallakt#22576
commented
I am getting this all the time and its a disgrace
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ZzZSURGEZzZ#28206
commented
Has anyone found a fix for this? I am also on Windows 10 64 bit. I get the exact same message and imagine when trying to purchase anything in the store.