Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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[Deleted User] commented
@snoggo#82124, I'm stuck exactly with the same decks as you.
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snoggo#82124 commented
I am having the same issue (playing on same account PC and IOS). I am curious, how many decks did you get before the bug? I got 5 myself (Treasure Hunt, Control Center, Lifeline, Savage Lands, and Sky Patrol). I would be interested to see if anyone got any of the other 5 decks or if they received more or less decks before the bug. *edit* I looked through other comments "after" I posted...so this happened during the August update so depending on how far you got prior to depends on how many decks you got and those that signed up prior to that are having the issue of continuing to gain the decks, correct?
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Nado#34804 commented
I too have been experiencing this same exact problem like many others. I'm sure if there was a problem with purchasing gems there would be a hotfox within minutes.
Completely inexcusable.
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Positraction#09043 commented
As many others have noted here and elsewhere on the web, the Earn a New Deck "quest" has been stuck for well over a month at this point. This is showing on both my PC and on my iPad. Is this bug ever going to get fixed?
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McGoodGreen#29206 commented
It would be quicker and easier to make a new account like some people have said, and that is the problem. People are doing that, after spending money on their account, because Wizards is telling people things are broken and nothing can be done.
It should be illegal to accept money for anything at this point. Between rigging the matches with their algorithm, bugged quests so that you cannot get new decks, and just last month there was a bug where people couldn't make progress on their DAILY quests. That means for a period of time, there was literally no way for newer players to obtain resources or cards besides spending money.
Of course Wizards is fine with these combinations of bugs. The only pain they have felt from it is a boost in sales for the poor souls addicted and wanted to progress, or those they have told have to make a new account and spend more money because they are to incompetent or predatory to do anything about it.
I've heard people are starting legal action at this point. Best believe I will sign any petition and add my voice to it. At the very least, they have lost a customer in me and all my friends who started to play this with me, only to see the horrible circus that has become a once respected name like Wizards of the Coast.
Sad and pitiftul.
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Sir Arobynn#44304 commented
I have the same problem...
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aka NioH#36104 commented
Hi,
Like other people who made their account in August pre patch, the new deck timer is forever stuck at 000000. May I suggest just giving out a code to redeem the decks only if you do not have the deck as it seems an easy fix for you as this problem has been here for a month already.
Cheers
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Grif#59352 commented
By the time they get a fix out for this, it may just be easier and quicker to make a new account for some people and start again.
See some of the comments in this thread:
https://www.reddit.com/r/MagicArena/comments/pt9des/mtg_arena_announcements_september_22_2021/ -
Ziye#44456 commented
Also stuck with this same bug for a while now. Hoping it gets fixed soon. :'<
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Hydroformer#63462 commented
I am also having this problem and dont know how to fix it.
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iAMroot5150#07011 commented
I have this issue too! Plz help!
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YaBoiiSheetz#33347 commented
I've only received two quests for a new deck. Ever since the update on August 27, 2021, the timer froze at 00:00. The issue seems to be tied to major game updates.
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Nyrdia#16295 commented
Is it not possible to just reset the Quest for us?
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Itomaki#41272 commented
I also have this problem.
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teod19#94666 commented
直すだけではデッキに含まれるカードで今獲得している分が損失になるので、デッキの中身分のワイルドカードで補填してください。
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LordAsimoth#20067 commented
New upgrade today.
Same old problem.
F**k WOTC -
Bagiggio#53910 commented
I have the same issue. Already tried to log out and log in again, to uninstall and reinstall, to log in on another device (usually playing on iOS, tried on PC). It happened after an update (the day before all went well).
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Ste#32145 commented
Please solve, this is very frustrating.
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DuergarDude#62909 commented
I think best way to track is to check accounts who have started their dual color chalenges before the 24-th of August, but haven't finished them. I don't think anyone that created an account after the update has the same problem.
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Bronze Squirrel#20874 commented
New deck stuck on 0:00 for weeks...no incentive for new players to continue with no cards. It seems lots of people are having this issue and you just ignore it