Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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trashitty#19416 commented
when this happened to me i just thought it was an intended part of the game. i had that "you guys are getting new decks still?!" moment
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trashitty#19416 commented
yes this has effected me since august
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BadShinobi#91000 commented
Been stuck at 00:00 for days as well. Will not refresh
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Utopianskye#87010 commented
This needs to be fixed Asap Wizards, I have been a MTG player for over 20 years and I think you have had enough of my hard earned cash to give the other players and myself who are affected by this bug the respect of promptly resolving the issue and as a good will gesture, providing us players with some sort of compensation for missing out.
Yours truly,
A loyal fan -
crimpypancake60#80669 commented
I'm still having this issue after the Sep 23 update. Going on a month now of no new deck. Infuriating.
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DinosaurMan#37314 commented
Opp clock was at 0:00 in best of three draft, went on and took three more turns and won. all with clock at 0. had to sit and wait and wait and wait. and then he gets to keep playing.
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WiWaWo#50516 commented
Same exact issue, for weeks now. No fix yet?
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labeillecool#62340 commented
Eh oh ? Wizard ? Where are you ?? 👻
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ReginLeif#28941 commented
Still not fixed after September 23 update 😢
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DJ Go#97959 commented
私は新規ユーザーです。最初に何種類かデッキが20時間に1回のミッションにより配布されると思いますが、そのミッションが途中で止まってしまいました。0:00:00から進みません。改善お願いします。
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Wayez#96929 commented
Affected too, please fix
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carlos#03123 commented
hi thanks for your time.
1- I can't unlock The free decks after the color challege
2- There is a counter at 00:00:00 and doesn't work
3- I have been with the problem for many daysI really like the game but I have been with the problem for many days and on top of that it forces me to exchange wild cards because the people who are online do have them and it ruins my gaming experience
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carlos#03123 commented
hi thanks for your time.
1- I can't unlock The free decks after the color challege
2- There is a counter at 00:00:00 and doesn't work
3- I have been with the problem for many daysI really like the game but I have been with the problem for many days and on top of that it forces me to exchange wild cards because the people who are online do have them and it ruins my gaming experience
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GreatMario#18937 commented
FYI, a WotC representative posted this on Reddit about this issue:
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This issue really sucks, and it has proven difficult to track. Affected accounts just go quiet instead of having a useful error or message to identify them. However, from the reports we have seen and digging we have done so far, it looks like a small slice of players got dumped into this state during the August update, and new accounts created since then have been okay. Obviously it is still a huge pain point for those affected players, but the limited scope has an impact on the priority of this investigation when weighed against the entirety of the game.However: If anyone has an account that was created after the August update and is affected by this issue, please let me know.
All of that said, we are aware of the issue, we are working on it, and we have scheduled a fix for the future.
----------So I guess they do know about it and are investigating.
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Baron#32994 commented
Like everyone else on here I've been stuck with 1 Dual Colored deck since Aug 24th. Account was created a few days before update and have been stuck with "Earn A New Deck Tomorrow 00:00" bug ever since. Super discouraging as a new player and hopefully we get a fix ASAP.
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bonewah#64430 commented
This bug is still around! Has this been listed as a known issue yet?
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Léo of Florence #57443 commented
Mine has also been this way for over a month now
2021.9.0.307.888241 -
Hylian64#50630 commented
Awww cmon wizards, I was just getting into the game and I can't even try the given decks? This is really hurting newcomers to the game like me. I can't really play like this. Please fix this it's been weeks for me
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ermantraut#10133 commented
After completing the color challenge I have never gotten a quest. The quest icon is still at the bottom of the home page but it says to check back tomorrow with the clock at 00:00:00. Please patch this bug. I am not able to unlock any new decks since I cannot complete quests.
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soLos#58876 commented
Same here