Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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Talanthlas#79991 commented
They aren’t going to fix it. Customer support won’t just give the decks because they “can’t”. Anyway, what incentive is there for them to fix it? It just means they don’t have to give free cards.
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Talanthlas#79991 commented
They don’t actually care. I contacted support and there are no plans to fix this. Why would they fix it if it gives away free cards?
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Alkren#32434 commented
For a very long time, I can't get new decks. No matter if I play on Windows or on my Android phone. The daily event is stuck on "waiting for a new deck, earn a New deck tomorrow" and I never get any.
You gave me a code 2 month ago but I still don't get new decks
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Gingerbug#40902 commented
I've had the same problem for months! :(
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TheSmudie05#98082 commented
Stuck at 0 after a long break from the game. Please fix this soon! It's been this way for months. Can't you just reset the quest somehow?
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Igor#43543 commented
Earn a new deck stuck at 0:00:00...
Humm is stuck for a month almost...
Everybody already said that.
No one is doing nothing ... this is a strange behavior from the support.
Anyway. Earn a new deck stuck at 0:00:00.
I wont put images of that because a lot of people got this problem. -
hattyrene#51305 commented
My new deck quest has been stuck and i cannot collect any decks, it's been like this for months. My account is developed enough that I desperately don't want to restart.
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drantor#76604 commented
Please fix this issue!
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MoonGrog#27291 commented
When the heck is this going to be fixed!!!!!!
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Lisa#46562 commented
i've had this problem since before January
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BottleCapDave#37673 commented
This is a major bug that has not been fixed. I can not get customer support for this issue? How long has this been going on for? It has been like this for weeks on my account.
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nequation#94413 commented
same here. I've been absent for a while before completing the challenges for the multicolor decks. Now I'm back and it happens.
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Z_L3gend#16953 commented
please fix this now. It makes the game not fun to play if I can't get new cards as fast as everyone else.
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albinoninja#42477 commented
I was playing with a friend when he told me about collecting the dual color decks after completing the color challenges. I didn't know exactly what he meant but finally saw the quest for getting them. I then realized that it is stuck and I cannot collect all of the dual color decks.
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ShmeterShmiffin#81466 commented
Having the exact same problem. Never refreshes and really need it fixed.
2022.13.10.4008.913722 -
Murasame14#24497 commented
Started playing again after quite some time and it’s stuck since I logged in again. Even had some multicolor decks from last year and didn’t receive the new ones from this year.
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Isandus#32479 commented
The countdown has been stuck for days at 0:00:00, maybe due to the fact that I only logged back after some months away from the game
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CaptainCook#47566 commented
I also am seeing this issue. The reward reset counter is stuck at 00:00:00 and never refreshes
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MarekZegarek#32628 commented
Stuck since last week
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Balasar#45170 commented
Stuck at 00:00:00 for a about a month....