Earn a new deck stuck at 0:00:00
The earn a new deck quest feature is stuck at 0:00:00 left on the timer with no way to earn a new deck
Playing on PC
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![](https://secure.gravatar.com/avatar/7abd7ade73674f5d43752ca11bec4203?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
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Lucifer#36906 commented
Hello,
I'm new in MTG Arena and the Event of new deck for day doesn't renew. I've only haved Deck Red-Green for 2 days ago.
I try waiting a day. I try renew the session but it doesn't work.
I'm waiting your answer
Your faithfully,
Marta Gómez
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hinka#55571 commented
New deck is stuck at 0:00:00 again. Please, please fix it! Thank you!
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Peter#75338 commented
Having the same problem, I was just getting into MTG, sigh
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TheBeerBaron#16111 commented
My earn a new deck quest is not resetting
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SliceAquaburn#78023 commented
Having the same issue. Was able to unlock Gruul Clans, but now it's just showing 0:00:00. Super frustrating.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!
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vodaNegru#92589 commented
Hello,
My quest for earning a new deck does not reset. The timer on it says "00:00:00" but doesnt reset. This happened after todays update.
I have earned my last deck about 24 hours ago. I dont know if actually 24 hours have indeed pasted, but, never the less, the timer is bugged.Can I get my next deck quest for the Boros Guild as complementary to waiting for the fix :P ?
I have attached a relevant screenshot. -
NoLoveLost#30831 commented
Same issue occurring for me, earned my first deck, being the gruul one, 2 days ago, timer still stuck at 00:00. Have tried restarting as well as logging off and on, among the other usaul steps, nothing has fixed the issue. Pretty frustrating experience for a new player.
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DMR#34292 commented
Same issue here.
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Ruminating_Lemon#97500 commented
Can you plz fix this so I can play your game...
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Tron Bronson#73628 commented
I am also having this problem, it seems when i log in before the timers up it wont reset =(
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Richie Poo#53160 commented
Earn a deck is stuck at 00:00.
After the 24 hour cycle, it didn't refresh this morning.
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TankMochi#57392 commented
Same problem. . .
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The Sardonic Crayon#63721 commented
Same issue for me, timer is stuck at 0:00. Tried logging in and out, and reinstalling, and neither helped.
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Hoactzin#17702 commented
I've been having a lot of problems with the MTG Arena "earn a new deck" quests. I've been playing for about 10 days now and for 3 of those days the quest was stuck at 00:00 for the refresh for hours. I've just hit a new low, however. I completed the quest and I simply didn't get a deck! Nothing happened, and the quest just went on cooldown. Is that deck lost forever now?
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Naratov#21650 commented
Same exact thing happened to me. I had earned some decks before the update, and then I earned the Gruul deck and now the timer is stuck at all zero's.
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Hello,
It sounds like you may need some more troubleshooting advice, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Technical Troubleshooting'.
Thanks!
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Magbrandt#98297 commented
Earn A deck is stuck at 00:00
again after earning the Dimir deck -
playultm8#17890 commented
I'm also encountering this issue. Unlocked one deck yesterday after completing the color challenges. Now the "Earn a new deck tomorrow!" timer is at all zeros, but it still says "Earn a new deck tomorrow!". I've tried to uninstall and reinstall the game, but no luck there.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'General Questions'.
Thanks!