crash when selecting a deck
the system crash (afer 10 seconds) when i try to change the deck
PC Windows 10
French release
version : 2021.12.0.3961 (3961.902937)
I think this problem appeared since I activated the quest "Alchemy"
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Madame_Shabadasha#18638 commented
Le problème semble survenir lorsque les noms des decks comportent des caractères spéciaux tels que : é ô ! ( ) ç ... etc.
SOLUTION : Elle est temporaire, mais renommer les decks sans charactères spéciaux semble contourner le bug.
J'espère que ça fonctionnera pour vous.
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Madame_Shabadasha#18638 commented
(UPDATE) It worked for me : Try to get rid of the special characters in your decks' names. The characters like : é ô ! ( ) ç... etc. seems to be the problem. Hope it works for you to.
Same problem here....
It looks like there are some similarities in our bugs : Is it possible that the crash comes when we mouseover some decks which have been renamed or contains special characters ?
I also play the game in french, wich seems to be the case for some other people and we use a lot of "é" or "ô" for example...
Also, I did not have the problem before the last update and the new deck selection's page redesign (Crimson vow)
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decksay#29635 commented
the system crash (afer 10 seconds) when i try to change the deck
PC Windows 10
French release -
sandman#27066 commented
same sh*t
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Nattan_José#42926 commented
Any solutions? I'm having the same problem. I don't think mine is related to Alchemy. It started today.
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John_Coupo#78419 commented
Problem solved temporarily.
I changed name's deck (for ex. "Control Center" became "Control Center 2")
It's works !
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John_Coupo#78419 commented
Problème résolu temporairement. J'ai modifié le nom des decks affectés dans le gestionnaire de deck (ex. "Centre de contrôle" est devenu "Centre de contrôle 2".
C'est une solution de secours mais qui permet de rejouer avec les decks impactés.
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Johnny0BeGood#89105 commented
Same pb as everyone, someone has a solution please?????
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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Trashercorpse#54182 commented
The game crashes during deck selection screen ... It's worse these days , i can't no longer start a game , on Bo1 or anything else , the game close itself directly. No message error and i return on windows ...
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Yoyo#11685 commented
Same problem for me since Alchemy update...
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PedroAF#32695 commented
My game have been crashing since the last update last week, I can't change my deck, when I try to change it the game just stop working.
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Chackalrodrigo#55221 commented
For me almost the same, it's crash the same way, but if i restart the game and try to change the deck the it's works, but it's strange...
Obs. : Today, it's occurring again, but now i can't play...
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Melusine#84139 commented
Hey, Same here !
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Darkour#64981 commented
Same for me, i can't take a deck so i can't play :/
But works on my androidOperating System
Windows 10 Professionnel 64-bit
CPU
AMD Ryzen 9 3900X 65 °C
Matisse 7nm Technology
RAM
32,0 Go Dual-Channel Unknown @ 1663MHz (24-23-23-54)
Motherboard
Gigabyte Technology Co. Ltd. X570 GAMING X (AM4) 39 °C
Graphics
2047MB NVIDIA GeForce RTX 3080 (Gigabyte) 50 °C -
Darkour#64981 commented
Je confirme j'ai la même chose impossible de lancer une game donc impossible de jouer au jeu ...
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Totosumo#61739 commented
Same problem here :'(
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Totosumo#61739 commented
My game crash when i try to choose a deck to play. I've reinstaled the game, updated the graphic drives but i still have the same problem ...
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Simon#87379 commented
same here, tried on 2 different computers.
windows 10
Version 2021.12.0.3961.902937