crash when selecting a deck
the system crash (afer 10 seconds) when i try to change the deck
PC Windows 10
French release
version : 2021.12.0.3961 (3961.902937)
I think this problem appeared since I activated the quest "Alchemy"
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Saurcroc#52810 commented
I also noticed the game crashes only when I get the cursor over certain deck...
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Saurcroc#52810 commented
Same issue since the Alchemy update.
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Kaminia#39733 commented
Same issue. I can't select my classic deck without crashing since patch. I suspect the bug coming from the alt card from alchemy. I have orpont dragon in this deck. Others are fine.
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Hidjimay#95250 commented
Got answered guys, i should consult the MTGA commonly know game crash issues. Wich is :
Check to see that your machine meets our minimum system requirements.
Make sure you have the latest version of Windows or MacOS.
Update your graphics card driver.
Try performing a clean boot and just running MTG Arena without other software running. If this prevents the crash, re-introduce your other software one program at a time until you identify which software is creating the conflict, then pursue troubleshooting for that specific program.
Uninstall MTG Arena and reinstall it from this link.When i already state in my comment that i've done most of it.
Game was working just fine before patch but heeeey i should check my windows version.
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Eskelekecente#83325 commented
Got the same problem here
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Odamay#19973 commented
1. Repro 100% :
- Click on play
- Click on the table icon
- Select "Standard"
- Over the mouse over any deck2. I'm on PC
3. The game crashes. No error message, just vanishing.
4. I should be able to select a deck to play with and then start the matchmaking.
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felipao_b#61420 commented
Same here. If I start the game with the preselected deck, it runs perfectly. But when I try changing it, the game closes.
Version 2021.12.0.3961.902937
Windows 10 -
Methryles#00625 commented
With my Deck "Alchimie Angélique" ( image 1 and 2 ) which is an angel deck for alchemy; when I want to click on it to play with it on alchemy ( image 3 ); my game immediatly crash. There are no message error, the game just disappear.
I did a few tries : My game crash just right after my mouse is on that specific deck.
Everything else works normally.I play on PC.
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Nixev#98044 commented
Exact same thing happening here T.T
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NitroVAMPY#84728 commented
I have exactly the same problem :(
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Oloreon#09487 commented
Exactly same issue here ! I even reinstalled the game twice.
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TnFvirgil#39168 commented
lorsque je veux lancer une game et que je selectionne mon deck j'ai pas le temps de clic sur le deck le jeu crash sans message d'erreurs
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Hidjimay#95250 commented
When i try to select a deck to launch a normal game (same in every other modes) my game close without any messages.
I can stay logged in on the game as much as i want, but at the very second i moove my cursor over a deck to select it to play a game, my game crash.
It happen since the alchemy update i beleive. I have a good PC setup, hardware is not the issue. I have update my GC drivers. I have unistaled and installed from scratch the game but still have the issue.
Any clue ?
Leaving the log in attached files.
Thanks! have a good day.
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RasKran#65890 commented
I have review your Technical Troubleshooting articles already and I have try all than they say but nothing change and a lot of player have the same problem so it's a bug from the game not from the computer.
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Finay#83722 commented
Exactly the same pb since last update (9 december), but on windows 11. I m unable to choose on another deck that the one proposed..
No pb on my android smartphone.
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Hello,
It sounds like you may need some more troubleshooting advice. Please review our Technical Troubleshooting articles for what advice we have available.
Thanks!
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RasKran#65890 commented
Since Yesterday, When I want to play a game in "Historic Brawl" whit an Commander, when I stay on the page of deck Select the game crash and Close, I try to restart my computer and to remove and install again the game but the same problem come back again and again ... all other game I don't have any problem but whit Commander I can not select a deck to play always time the game close
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flix94#21384 commented
same bug here
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Murnawful#18596 commented
Since the last update, when comes the time to choose a deck for the next match, the game crashes. I am using the game in French and there seem to be some problem with the interface layout (see screenshot).
I am using the game on PC
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roanba#99783 commented
Same bug here as well.