game crashed during event
Hello,
I’ve played the MTG arena alchemy event this morning. I’ve lost twice before so this was the decisive game, and I was doing good😊 suddenly, the game stopped and the connection crashed. Obviously, I technically lost the game and the event. My internet connection was fine, and no other programs were working at a time. Same happened several times in the past few weeks, in various draft events. I thought the problem must be in my computer, so I closed all the programs, uninstalled the MTGA program and reinstalled it, restarted my computer and did some anti-virus scans. However, same happened again, so I figured it is some problem with the program, not with my computer. Moreover, I’ve heard from other friends that the same happened to them.
I would like to receive a compensation to my account, but more importantly, I’d really like this to stop happening.
Best regards,
Hello,
I’ve played the MTG arena alchemy event this morning. I’ve lost twice before so this was the decisive game, and I was doing good😊 suddenly, the game stopped and the connection crashed. Obviously, I technically lost the game and the event. My internet connection was fine, and no other programs were working at a time. Same happened several times in the past few weeks, in various draft events. I thought the problem must be in my computer, so I closed all the programs, uninstalled the MTGA program and reinstalled it, restarted my computer and did some anti-virus scans. However, same happened again, so I figured it is some problem with the program, not with my computer. Moreover, I’ve heard from other friends that the same happened to them.
I would like to receive a compensation to my account, but more importantly, I’d really like this to stop happening.
Best regards,
Idan Zak-Doron