network error - unable to get collection
Can't get in to the main user interface. Can't attach a log when no access to the main menu.
Error displayed: Network error - unable to get collection.
The client asks either to reconnect, log off or check Arena status server (all operational).
Restarted my PC, restarted my internet modem+router. Still same error.
I logged in earlier 6 hours ago, no such problem.
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Balthiero#83516 commented
Same Here
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Furion91#27381 commented
Hi,
I'm receiving this error after the "waiting for the server" screen: "unable to get collection. Please try again later" (see screenshots attached).
If I tap on Ok, i get the error "there was a problem communicating with the server" (again, see screenshots).
My connection works fine with other games and apps, and it's the same connection that's worked until yesterday and for months with Arena too.
I logged out and back in, uninstalled and reinstalled the Arena app, nothing worked so far.
Could you help? Thanks.