Same error from mobile, modem restart doesn't work, cleaning logs doesn't work, deleting and reinstalling collection and/or entire game doesn't work.
Issues happening right after 22/04 update.
Also, located in Italy if that matters.

Same error (Steam, Win11), tried:
- Reboot
- Reinstall the client through Steam
- Reset IP
Had no issues since 22/04 afternoon, then I encountered the issue and still not working now.

Started having this problem a couple of days ago. Tried a bunch of fixes. Network is fine. Occasionally it will work for a bit, but then stop after a few games.

Still happening...

Been persistent for 2 days. Did a clean install and still the same problem. I literally logged out for 5 minutes to do something and when I tried logging back it I got the error. Have not been able to get into the game since.

Re-installed, worked for a day, now getting the error again

A lot of people is having this problem today (at least in the Italian community). please address this asap, since after I got this problem it's impossible for me to play.

Am also having this problem as of today, fine yesterday. Have tried deleting logs, deleting cache, reinstalling , flush dns and winsock and change to public dns on ipv4, restarting as necessary for each

Will try again tomorrow.

week 4 of not being able to login....did everything support asked me to do, still no login....spetember: huge backend fixes and maintenance updates....still no login...ffs...this has been going on since i first picked up this game on and off, but this time its especially persistent...fix ur stuff pls

unable to login for hours now.

"unable to get collection."

I am a new player, so quite disheartening.

So after about a week of being able to connect only during a 2-3 hour window around 1:00am PST, today I'm getting the network error every time even during that very limited play period... boy do I regret reinstalling this game (and buying my first Revised Starter Deck way back in the day)!

I just reinstalled MTGA, and after only a week I'm encountering this network error more often than not (while traveling in Asia). I have tried almost every fix in this and other forums (e.g., deleting the logs and raw card database, flushing DNS and Winsock Reset, using a VPN), none of which seem to make a difference. I am pretty certain this is a WTOC server-side issue, as I was able to connect for a few hours (probably when the US player count was lower) but now encounter the same network issue, having changed nothing on my end between connecting and having a network error. Anyway, I just wanted to add my voice to this thread, as nobody's dropped a comment in August, but the error certainly persists.

Thankfully this happened right before I was about to purchase the Bloomburrow mastery pass, and I'll be reluctant to purchase any mastery passes in the future for fear I'll get locked out of my account again for extended periods and be unable to accumulate XP.

me too even use VPN also didnt work

Hello everyone,

I'm playing this game regularly since 2018 (100% f2p). In the last three years or so, this problem re-occured again and again! Mostly around the time a new deck comes out or the related update just has hit.
And yesterday evening, it started again!
Sadly, the technical troubleshooting section does not help, nor does google.

This time, I tied the Steam version via Linux Mint. Then switched to Windows 10 with the Arena Launcher.
With both ways, I ran into the same issue.

=> With mobile via WLAN, connected to the same router it has worked today!!

Please fix this!!! If I wouldn't have been able to purchase the season pass today, it would be gone and I would have stopped with Magic Arena forever. Arena has gotten more of a duty than being fun!

BTW: Usually, after around 1-2 weeks the problem magically disappears. I'm from Germany.

if you're playing on steam try putting -nosteam in the launch options, i had this problem and it worked fine after i did this.

Properties > General > Launch Options

Same here. Problem persists since 4 weeks now. Tried to uninstall and install four times already, no solution. All updates running through anytime. What happened??

No news on support? Did the dns flush with no results. If I'm going to lose days of xp for mastery pass (which i've BOUGHT) I'm gonna sue Wizards from my country.

VPN is my last resort now

after a day the problem returns and resistive. did the dns flush but no help. I am gonna be crazy

hey I did this an it worked
https://mtgarena-support.wizards.com/hc/en-us/articles/360000834323-Flush-DNS-and-Winsock-Reset