Demoted in Constructed rank after achieving higher rank
Achieve a tier by winning games (not by assignment at the end of a season). Lose a game. Go down a tier.
iOS 16.1.1
I achieved Platinum Tier 1 at 7:22pm today. I lost a match at 9:36pm today and was demoted to Platinum Tier 2. According to the loading text before matches, no one is supposed to be demoted after having achieved a particular tier. However, this sort of thing happens to me very frequently. There seems to be a correlation with logging back in or reloading the app entirely but I haven’t fully tested this hypothesis.
I should not have been demoted to Platinum Tier 2. I should have remained at Platinum Tier 1 with zero ranks in that tier.
Photo metadata should confirm timing of rank achievement and loss.
No known workarounds.
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ALLCAPSEMOTIONS#77527 commented
This issue happened again. On 4/17/23, I achieved Platinum Tier 3 in Constructed. On 4/22/23, after losing my last rank in Tier 3, I was demoted to Platinum Tier 4.
The error seems to be linked to restarting the iOS app after an error occurs or after it hangs. The restart seems to reset the variable that indicates whether a rank has been achieved by the player or granted by the system at the end of the previous season.
Please note the timestamped images that I’ve attached indicating the rank demotion.
Thanks for looking into this.