No decks received, pls fix!

I am having the same issue. So is my partner. Different accounts, different platforms - IOS, Android, PC - no luck.

I've won at least 3 games with each of the two-color starter decks and none of them have unlocked. the starter deck duel challenge is most definitely bugged post the new release of starter decks

I am of the same opinion.
Even if you battle many times and win, you won't get a deck. I can't get anything other than the first deck I got. I would like it to be improved soon. May all those in need be saved. Thank you very much for your support.

Half glad to hear Im not the only one not unlocking any of the new starter decks. Any one get a response yet or has it been a wall of silence?

After winning with starter deck, it doesn't appear in my new cards.
Here is the photo with the deck, and with other decks is the same.

Same as every people here . Only one starter decks appears in my collection . It's really frustrating !

Since mid july update, none of the New starter decks are available in my collection despite many wins with each... Do someone know when the next update planned ?

A week has passed. Everything is still. No starter deck has been added. Any response from support?

Same for me. I couldn't receive any of the decks.

Same, only see one of the new starter decks under "Decks", no other cards and decks. I believe the renewal article says the cards and decks will be directly added to collection for old players

Same for me. Won 3 matches with W/B, did not receive the deck. It seems I received a W/G deck instead?

Same, but I’m trying to get the blue red deck
Hope wizards fix this soon

Same for me

Whenever I win a game on starter deck duel, I don’t get the cards or deck in my collection. Is this supposed to happen or am I missing something?

Same issue for me.
Have won at least 7 matches with black and white deck and still haven’t received it.
WIZARDS FIX THIS!
I need those cards!

Pretty much the same here. I can only see one of the new starter decks under "Decks". The other ones are missing, probably because it seems I don't have all cards in them. I don't really care about the decks, but I want the cards!

Is this fixxed for anyone or do you still have this issue too?

A similar issue occurred on August 1st with a black and white starter deck.

Same problem here, it is very strange because I got the blue&black, in spite of not having played with it.
I hope support team will fix this bug soon.