My experience with ARENA over the last two days
I left arena for several years. I came back to try it out yesterday. I got stuck in the tutorial bc the UI doesn't make sense. After asking support how to exit tutorial, I played some simple games with a starter deck. I tried out the Jump-In for the LOTR set(I paid with gems). It was the most boring event ever, the cards do not highlight any of the mechanics of the set, and they are the worst cards in the set. After two matches, I decided I would not be playing any LOTR matches. Then today I spent my wildcards to make a deck from a deck list(historic). And entered an event(again spending gems). I played 3 of the most boring games ever because I was playing against players and decks nowhere near my skill level. Overall, my experience with ARENA was abysmal. Please shoot me in the face if I ever reinstall. Also, there is zero indication that you even look at or receive anything in the feedback section. It just appears to be a forum board for the community to post things that you will never see. ABYSSMAL support, ABYSSMAL accessibility, ABYSSMAL UI. Will never spend another dime on a wizards of the coast product.