Ranked win not counting up due to server disconnect 2023.28.0.4634.1015823
2023.28.0.4634.1015823
I was winning a ranked match and the server is reconnecting wheel started spinning as my enemy conceded, I disconnected, eventually had to close the app to reconnect and it played out the victory screen and did not uptick my rank. As the grind starts getting harder in platinum as per your design, I find this frustrating to deal with.
attached log and the version number
2023.28.0.4634.1015823
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ProfessorJack#54370 commented
Hey thank you for your response!
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Hello,
For this type of issue we recommend checking our Technical Troubleshooting section, where you’ll find suggested steps and troubleshooting advice.
Thanks!
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ProfessorJack#54370 commented
It sure would be nice if you could give me that uptick if my log or data helps prove whatever happened to you, but I hope the problem just gets addressed in all reality, I want Arena to grow and prosper.