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DocLemur#74306 commented
I've been trying for days, win lose or draw, it will not give me credit toward challenge.
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Fallcourt#32759 commented
I have a quest to complete jump in three times with the reward of a jump in token. I complete the first jump in, and get credit. The second and third do not award credit and the quest then resets with the daily timer to none complete. I have been trying to complete this for weeks using various methods to no effect. I cannot drop the quest either as it is not a daily quest.
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Miss Burro#69121 commented
I logged in today and the quest is back to 0 out of 3! What is happening?
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Miss Burro#69121 commented
I started the Jump-In event with 1 of those 3 tokens the game gifted me, won some games but the counter was stuck on 1/3, so I left the event, spent another token and won another game but nothing, the quest counter was stuck at 1/3! I did it one more time, spending my last token, and I had the same result. Now I'm out of tokens and can't continue with the blue quests.
Could you please refund me the tokens so I can wait for a fix with those saved for later? Thank you in advance.
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Moette#56123 commented
I have issues with my 3 Jump In completion quest.
I spent 3 tokens and 1000 gold to do so, but when i finish it, my counter doesn't improve.
I found the same issue on Reddit:
https://www.reddit.com/r/MagicArena/comments/18r7sg8/jump_in_completion_not_counting_towards_quest/Could you refund me and find a solution please ? :(
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clean#81267 commented
I have spend a lot of gems that I bought with money thinking it was something I had done wrong.
I go to Jump In since I have to complete it 3 times which is 1 win for each completion.
As soon as I join and win 1 I see the tracker change to 1 out of 3 then when I rejoin to do the 2nd one it just resets and now its back to 0 out of 3 again daily.
A lot of money has been lost due to this and I would like my gems refunded please.
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!