Festival in a Box Chaos Sealed - Won match, but it counted as a loss and a win
Hi! My user is Daykora#77228. I just purchased Festival In a Box Chaos Sealed and it prematurely ended my run. I played three matches:
1st I won
2nd I lost
3rd I clicked play, I was in queue and canceled because I suddenly got a call from someone. Then I played again and won, but afterward the match was counted it as both a win and loss.
I would love to get a box if possible since even if I get the gems back my run would be different, but could I at least get my gems back if not?
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Hello,
For this issue, please submit at: https://mtgarena-support.wizards.com/hc/en-us/requests/new and select 'Report a Problem in your Event'.
Thanks!
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[Deleted User] commented
For Event problems go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ and select "Report a problem with my event."