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My most recent Explorer Ranked Bo1 game has frozen during my opponent's turn. I'll include the capture log.
This also happened a few days ago. My opponent conceded while I was tapping some of my lands. Their avatar blew up...but then the game froze...and the win did not register. The settings gear in the top right corner wasn't even there for me to exit out properly. I had to exit out of the game by closing the tab. I am using Windows PC.
This issue is costing me games. I've been cheated out of 2 wins over the past few days in Ranked. This is very frustrating for me...because as you know...this is not an easy game...the competition is fierce...and every win counts.
I'm using an original brew that I've been developing over the past 3 years...so I am very passionate about this. The 2 lost Ranked wins are bad enough...but this is also affecting my grind for gold and packs for Wildcards to complete my deck as well.
It is not fair to loyal players such as myself...who have stuck with you...even when their favourite Planeswalker gets banned...and they have to almost start their brew over again from scratch.
Please find a way to make this right.