Bad Server connection
I keep getting errors connecting with the server and it's obvious that this is affecting many. this is on YOUR END and all lost matches should be refunded or removed or the draft entries should be refunded for this. I should not be penalized for something that is your fault. Game said that I had not responded and would soon be automatically conceding and I literally just dropped a land.
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Vizjian#08074 commented
I am STILL having this issue. you gave me ONE refund and this has affected every draft I have been in since it started and I'd expect you to refund all of those as its impacted ALL OF THEM. a response by email saying "your ticket has already been submitted and we gave you a refund" is a joke and rude. like I said YOUR ISSUE has affected all of my drafts and draft is only format I play. you still aren't acknowledging that this is a massive issue affecting hundreds. probably thousands. please respond with a real response and make an actual attempt to fix a massive outage. and by the way, actual acknowledge it on the arena status page. it's a real outage. not one you can just pretend isn't a real outage.