Support ... is bugged?
I know, I know, i don't feel like bitting the hand that is supposed to feed... But i have to mention i am dissapointed in support. Sorry..
I have a Jump In issue that makes it unable to play it for me for almost a month .. an support .. well, let's say it's not there?
I don't know if it's me that's providing the wrong information or whatever.. but it's just stuck. No support, no solution .. nada.
What am i doing wrong?
Links to my posts :
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48394538-jump-in-event-stuck
https://mtgarena-support.wizards.com/hc/en-us/requests/3898502?page=1
https://mtgarena-support.wizards.com/hc/en-us/requests/3874292?page=1
Someone else with the same issue:
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/48317483-unable-to-play-jump-in
SoupHero#27928
shared this idea
-
SoupHero#27928
commented
..support?
-
SoupHero#27928
commented
Thanks for your reaction! Will check it out!
-
DAC169#34537
commented
For this you'd go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ and select "Account Issues" for this. If that doesn't work, select "Report a Problem with my Event."
Also, those two mtgarena-support,wizards,com links won't work for other people. They're your support requests, other players can't look at them.
-
SoupHero#27928
commented
So like i said, maybe it's my fault.. but please point me in the right direction! Really miss jump in!