Frozen Premium Draft - can't quit, can't re-enter
Background: the first day of Duskmourn Premium Draft, I tried to enter. It showed the screen that said waiting for others to join the draft, but no one ever did and MtGA became unresponsive. I was able to force an exit from MtGA and restart. All other events that I've tried are availiable to me, but not Premier Draft.
When I navigate to Premier Draft, the box I select says "Resume." I can get to the next screen, which shows how many games I've won and lost (none, none) and says "Start Draft." When I select "Start Draft" MtgA crashes, usually frozen on a black screen that says "Waiting for Server" with a frozen but normally rotating circular arc. Sometimes it gets as far as the entry screen, saying that I am waiting for others to join before it freezes. I am stuck in this limbo, where I can't resume my draft and I can't enter a new one. I have to force an external exit from the program. The accompanying detailed log is from a restart after one of these exits.
Thank you.
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DAC169#34537 commented
For this go to https://mtgarena-support.wizards.com/hc/en-us/requests/new/ and select "Account Issues."