Fix your game, PLEASE!
Dear MTG Arena,
Fix your game. Top to bottom, and all the way through. I have been subjected to numerous issues with your game, from bugs, to incorrect card interactions, to random unjustified crashes, and so much more. And if it we just me, or even just one of my devices, I'd chalk it up to out of date drivers or something. But it isn't. It's you. And the problems run deeper than just. The game itself is broken many times over, and it's poor product design. I used to love your game, but lately, your decisions have begun to make me regret having ever given you money. As a long time customer of yours, I'd love to have an actual conversation with a real person, but knowing how you typically handle these things, a bot will auto-respond and close my ticket/discussion before any set of real eyes ever evaluates the response; something else your website has done when reporting behavior and bugs.
Hoping you do the right thing,
One of your fanbase
tealdragonreaper#98930
shared this idea
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bonsai#70698
commented
I will say that I've seen a marked decrease in release stability over the past ~100 days. Year's old card-specific bugs (e.g. Room unlock sound spamming) have resurfaced and some kiss software practices are, clearly, not being employed for release testing.
I've also long-since given up on WotC communicating known-bugs in a timely fashion. They should acknowledge card-specific bugs and (temporarily ban them) until the card is fixed. The game absolutely has a knife-edge reliability on the notion that "reading the card explains the card". If a card is not reliable across ALL platforms, it should be (temp banned) on ALL of them.
I've also long-since given up on seeing any sort of player moderation. Just don't play with jerks and accept it will effect your win/loss ratio. Life is too short to sacrifice precious play-time to trolls.
There's also the recent spate of basic networking infrastructure issues. I have seen some progress there and I hope WotC has the requisite capital to maintain this pace of improvement. FWIW, I'm seeing fewer CloudFlare errors on this forum too. We'll see.
