I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.

TL;DR for your convenience:
During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

This happened on January 12th, at 22:25

I had:

- Case of the Shattered Pact

- Multiple lands and permanents (with every color but white).
- Museum Nightwatch/its detective (white/white blue).

Description of the issue

Case of the Shattered Pact didn't solve correctly twice on consecutive turns.

• On turn 1 I controlled four colors via lands.
• I played Museum Nightwatch (White), with the fifth color.

• The case didn't solve, so I purposefully chump blocked with the Nightwatch to get the Detective with white, in order to try and solve the case with a new white permanent.

• On turn 2 I once again clearly controlled permanents of five different colors (lands + the blue-white token).

• I kept the token on the battlefield and expected the case to solve during the end step. It didn't.

Because Case of the Shattered Pact never solved, I was unable to use its ability on subsequent turns.

This was particularly impactful because if the case had solved, my Barbed Servitor would have been able to attack with flying and double strike on my second and third turns after the condition was first met, granting me 4 whole cards, which I never received.

This directly affected my ability to stabilize and compete in the match.

Thanks in advance for your time and for reviewing this report. Please let me know if any additional information is needed.