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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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165 results found

  1. Opening Banned Cards is not good

    If you can compensate owners of banned cards with wildcards, then you absolutely should compensate openers of the banned card with wildcards or prevent the banned card from appearing in packs. Both solutions can easily be implemented. I guess it is more important to WotC that I am forced to pay for and open 1 more pack than keeping me as a customer.

    1 vote

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  2. Starter deck game sucks at the moment

    I’ve just played 10 games in a row in the starter deck challenge trying to meet my daily win goal. 10 times in a row I had anywhere from a decent hand to good, and was paired against someone with the perfect synergies hand. WTF. I’m not the best magic player in the world, but ****, how are my card draws awful 70-80 percent of the time, and my opponent has a perfect synergy 70-80 percent of my games. Something has to be corrected in the matchmaking or card draws or something. This is ridiculous, and I’m thinking I’m just…

    2 votes

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  3. Chris Rahn Artwork for "Sword of..." Card Styles

    I would love to see the origian Chris Rahn artworks offered as Card Styles for "Sword of Hearth and Home," "Sword of Sinew and Steel," and "Sword of Fire and Ice." The full set matches so nicely and I would love to be able to complete it in MTG Arena!

    1 vote

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  4. MMR is overriding deck power too heavily in Brawl matchmaking

    I am also submitting feedback that MMR appears to be weighted too heavily compared to actual deck power in Brawl matchmaking.

    The current system seems to punish players for winning games with casual or fun decks. A deck may start out receiving appropriate matchups based on its actual power level, but after winning some games, the matchmaking appears to push that deck into queues against highly optimized lists, tutor-heavy decks, ramp shells, control shells, stax pieces, and combo engines that are far beyond the deck’s intended power level.

    This creates a frustrating experience because a casual deck that is capable…

    1 vote

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  5. Winter Orb should be banned from Brawl

    I am also submitting feedback that Winter Orb should be banned from Brawl.

    Winter Orb creates an extremely unhealthy play pattern in a casual singleton format. The card does not create interesting gameplay or meaningful back-and-forth interaction. Instead, it prevents players from actually playing the game by locking down mana development and dragging matches into repetitive, frustrating board states.

    This is especially problematic in Brawl because players always have access to a commander, and certain decks can build around Winter Orb far more effectively than the opponent can reasonably prepare for in best-of-one matchmaking. Decks that abuse Winter Orb can…

    1 vote

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  6. Paradox Engine should be banned or heavily reweighted in Brawl matchmaking

    I am also submitting feedback that Paradox Engine should either be banned in Brawl or weighted much more heavily in matchmaking.

    Paradox Engine creates the exact type of gameplay that Brawl matchmaking should be trying to prevent: repetitive, non-interactive turns where one player chains mana rocks, spells, activated abilities, and commander synergies until the game effectively ends. Even when it does not win immediately, it often creates a board state where the opposing player is forced to sit through an extended sequence with little or no meaningful interaction.

    This card is especially problematic in Brawl because commander access and singleton…

    1 vote

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  7. Optimized control shells are underweighted in Brawl matchmaking, especially Azorius

    I believe this issue may apply to multiple color combinations, but Azorius control appears to be one of the worst offenders.

    Many players are able to build highly optimized control shells around seemingly random or less threatening blue-white commanders. In these cases, the commander itself may not appear especially powerful, but the actual deck is still a best-version control list built around efficient counterspells, board wipes, premium removal, card draw, planeswalkers, and inevitability.

    This creates a serious matchmaking issue because the deck may be underweighted based on the commander, while the actual 99-card construction is far stronger than the commander…

    1 vote

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  8. Simic and green ramp decks appear underweighted in Brawl matchmaking

    Dear MTG Arena Support Team,

    I am writing to submit feedback regarding Brawl matchmaking and deck weighting, specifically concerning Simic and green-based ramp decks.

    In my experience, Simic and green ramp strategies appear to be significantly underweighted in Brawl matchmaking. These decks are often matched against much lower-powered or slower decks despite having access to explosive mana acceleration, consistent card advantage, oversized threats, and the ability to quickly outpace normal gameplay.

    Green ramp has an outsized impact in Brawl because the format is singleton and games often revolve around tempo, commander access, and resource development. A deck that can consistently…

    1 vote

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  9. Tutor-heavy Brawl decks appear incorrectly weighted in matchmaking

    Dear MTG Arena Support Team,

    I am writing to submit feedback regarding Brawl matchmaking and deck weighting, specifically concerning decks that run multiple tutor effects.

    In my experience, Brawl decks with access to repeated or highly efficient tutors appear to be under-weighted by the matchmaking system. These decks are often able to consistently find their strongest cards, combo pieces, removal, or win conditions, which makes them significantly more powerful and reliable than decks without similar access to tutors.

    Because Brawl is a singleton format, tutors have an outsized impact on gameplay. They reduce the natural variance of the format and…

    1 vote

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  10. Hei Bai appears incorrectly weighted in Brawl matchmaking

    Dear MTG Arena Support Team,

    I am writing to submit a formal complaint regarding the current matchmaking placement of Hei Bai in Brawl.

    Based on its power level, consistency, and impact on games, Hei Bai appears to be significantly stronger than the commanders it is currently being matched against. In my experience, it is frequently being paired into lower-powered Brawl queues where the matchup feels inappropriate and heavily unbalanced. This creates a frustrating play experience, as the deck’s strength seems much closer to commanders that are typically placed in the so-called “**** Queue.”

    I believe Hei Bai is currently being…

    1 vote

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  11. Ошибка при разрешении комбинации победной

    При разрешении комбинации, должен выиграть, - игра зависла, затем передан ход оппоненту, и он бесконечно стал ходить. Я выигрывал этой атакой, а из-за ошибки проиграл. Исправьте тайминги и таймер когда разрешается комбинация. Я не виноват, что у вас десять миллионов токенов нельзя создать из-за плохих программистов.

    1 vote

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  12. Targeting UI Design Flaw Lost Me the Game

    I cast Impractical Joke while I had an Aziza, Mage Tower Captain in play. I targeted one of two 3/3 Fractal tokens for the burn spell, and then copied it with Aziza. I wanted to target the second, separate Fractal token but I couldn’t tell from the UI which Fractal my first spell had targeted. I had to guess which Fractal to target with my copied spell. I ended up targeting the same, initial Fractal because I couldn’t tell which one was not already targeted. This was the difference between me delivering lethal damage or not, and I then lost…

    2 votes

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  13. Would like to see some more 3d parallax cards

    Specifically the Marvel Spider Man set, but there are several out there that shouldn't have any licensing issues attached, they're just sitting there collecting dust instead of gems or gold like they could be. Examples: Sephiroth, Fabled Soldier; Leyline Tyrant; a handful of cards from Last Airbender.

    1 vote

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  14. loading screen freeze

    I tried downloading the game but it always gets stuck on the loading screen I feel like I've tried everything but nothing works I always get back to the starting problem it loads the game and gets stuck on the loading screen with the mtg logo onI tried downloading the game, but it always gets stuck on the loading screen. I feel like I've tried everything, but nothing works. I always get back to the starting problem. It loads the game and gets stuck on the loading screen with the MTG logo on it.

    1 vote

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  15. doppelgang on honest work doesnt work - why?

    I am making nine copies of opponents honest work aura with Doppelgang and the submit button is greyed out. Why???
    I also cannot go back or cancel - and consequently lost the game.
    This should be fixed - I was winning and due a silly bug I lost instead.

    1 vote

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  16. Witness Protection on Ragost Deft Gastronaut still grants artifacts Food and Sac for Life

    I played Witness Protection on Ragost Deft Gastronaut (or commander of similar name, costs 1 red 1 white) and yet their artifacts still all gained the Food subtype and the ability to sac for life.

    1 vote

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  17. Modern 2015 Expansion/Anthology

    Wizards of the Coast,

    Please curate an expansion/anthology of cards that can allow me to build/play meta decks within the Modern 2015 format (8th edition to Magic Origins) on MTGA. Many cards have already been included/reprinted in MTGA; we just need a little bit more.

    https://www.2015modern.com

    1 vote

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  18. Opposition agent and fetchland

    Playing in competitive brawl on an iPhone, end of turn my opponent cracks their fetchland and I cast opposition agent in response. Opposition agent resolves and I am able to look through my opponents deck but am unable to pick a land in order to resolve the fetch nor am I able to fail to find. This ends up timing me out during the resolution of the fetchland causing me to time out and be considered afk losing the game. I was busy trying anything too resolve the stack and didn’t take screenshots.

    1 vote

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  19. Deadpool, Trading card

    With the release of Marvel superhero’s, as well as the release of spider and the marvel full art cards. I was wondering the complexity and process to release the Deadpool, trading card into MTG Arena.

    1 vote

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  20. Badgermole cub deck

    Could someone please explain to me what to do in the following situation when im on the draw?
    Opponent turn 1
    Land, gene pollinator
    Turn 2
    Land, badgermole cub, mockingbird
    Turn 3
    Ouroboroid, ourobouroid.

    I have 2 lands. I shoot the sheriff the first ouroboroid then lose spectacularly. I struggle to imagine literally any combination of cards in standard that arent "gimp yourself agaisnt every other deck by playing 4x spell snare and pray" that realistically gets out of this situation.

    Its really absurd that BMC hasn't been banned yet.

    3 votes

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MTG Arena Bugs & Product Suggestions

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