Cannot access store
Every time I try to access the store, I get a black screen and it fails to load, crashing Arena. This has been attempted multiple times over the course of the last couple weeks. Thanks for your help!
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Waffeling#25850 commented
When I attempt to access the store, it continuously tries to "connect to server" without ever letting me in
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Aelynn#33449 commented
The store loads infinitely
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AxlWannabe#35184 commented
Same here! Tried several times and nothing but waiting for server black screen.
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Meteetsee#37719 commented
I've been having this issue since this morning (11/17/2020). So far, all other functions seem to be working.
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RJ1542#17924 commented
As soon as I click on the store I would get an infinite "Waiting for the Server..." screen
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Liquid_Snek#97499 commented
Hello I'm playing on pc and recently I have been unable to access the store in game. When I click on the tab I am placed in an indefinite "waiting for server" screen with the loading circle. I have tried waiting an upwards of fifteen minutes and the only way to leave this screen is to alt+f4
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Akurabis#57231 commented
I've tried a few times, but whenever I try to enter the Store (via the normal access route, or the mainpage advertisement,) I become stuck at the Waiting For Server... screen. I have waited for 30 minutes or more, with no change. I am forced to re-start the game to play again. Everything else works fine, I can enter matches, etc.
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Depressed_and_useless#39754 commented
When I try to load the Store on the Windows Client the "Waiting for Server Response" screen happens and then nothing thereafter. Waited for multiple minutes multiple times, but nothing happens in the client, it just seems to be stuck in this screen.
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Davinci5560#04091 commented
Every time I try and get on the store it says we have gotten lost
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Leimgrubersson#78726 commented
I am having the same issue since last Week.
I´ve been in contact with the Support Team but they couldn`t help me out either -
BarryN#77961 commented
I am also having issues accessing the store since updating to version 0.1.2239.790924.
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BarryN#77961 commented
I am having this issue since updating to version 0.1.2239.790924.
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phoneygamer#24074 commented
I also can't access the store. Every time I click on the store, it either loads forever, or crashes on me.
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xX Brotha B Xx#68919 commented
Everytime I try to buy something from the store it just says it gets lost trying to find the link. All I want to do is buy stuff and it won't let me access anything. The rest of my game works perfectly.
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nplayforth#49683 commented
Since 11am EST I am unable to access the store, all other client functionality seems fine. I've tried on two separate machines with two separate internet connections. Both have the issue, clicking on store generates a blank black screen indefinite and Arena app must be force closed.
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JasonTheMindSculptor#85679 commented
Diag files
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JasonTheMindSculptor#85679 commented
Having this same issue. Arena also seems to crash right after a match is over as well. Overall the program seems to be very unstable. What's even more peculiar is that the same behavior occurs on my laptop and both my desktops.
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Nelyus#88772 commented
I have a similar problem here and so does my friend Vassago,
When I click STORE at the top of the screen, client crash.
The only way I can access it is from PACKS, then I can use the different store options from the horizontal list at the bottom of the screen.
Still, from those options if I click "Featured" the crash happens in the same manner than if I clicked STORE. -
Ilera3d#18086 commented
To anyone having this issue, are you running mtgahelper?
I had this issue, and i quit out of helper, and store worked fine.
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XHurt#10470 commented
Same exact issue and it's been going on for for about three weeks, can't access the freaking store.