Error Updating Data
The game is stuck on startup.
It says : "Error Updating Data - Please check your connection and try again".
Obviously my connection work just fine. I think this is a bug.
Thank you for your time and patience
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TheSantMan#30115 commented
Is this true, that it's affecting users who had Historic Brawl deck with a specialize commander? That would explain my issues.
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SirJosef#21309 commented
Can not launch since last Update on 12.12.
See attached Errormessage. -
Lunchboxicus#00874 commented
I am having the same problem still. I've uninstalled like 4 times now, even tried installing the Steam version. It looks as though this is server side.
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Stunt#25747 commented
Apparently this is affecting users who had an Historic Brawl deck with a commander that has a specialize ability.
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ewsdgtghy#35654 commented
I have the same problem. can’t get in the game on my phone or computer on my WiFi or my parents wifi. I’ve uninstalled the game 3 times over the past 2 days. Still nothing.
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Jepotle#42907 commented
Same issue. It has happened to me on multiple computers and my phone. It seems to be an issue account side. Please fix.
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Snoozlemoo#07306 commented
Error Updating Data: Please check your connection and try again. Mac/Epic
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KellekSyx#02725 commented
Got a response from support this morning, they're aware and have it as high priority issue, but no ETA on a fix
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Dweeb#99323 commented
Same- this is incredibly frustrating. I can't find anything about it except this thread, with no actual answer yet. Surely this is happening to many.
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adamconnell95#82059 commented
I am having the same issue. I have uninstalled and redownloaded three times and restarted phone. Just as everyone else, I would have thought that after 24 hours they would have resolved this. Wild. If anyone finds a solution or their account starts working, please post here and let us know. Thanks and glad we’re not all alone. Wish there was a more direct way to contact them about the issue…
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AnubisBR#83282 commented
Same issue here
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Matsuteia#53561 commented
Same problem here since the download of Khans. First time having this problem, I play on Android (don't own a PC) and I tried every solution I could find online (deleted and downloaded again, changed wifi, tried with 3G/4G, VPN), still nothing.
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PaperChamp#48420 commented
I emailed Wizards support and they replied saying they are aware of the issue and working on a fix. No ETA on when it will be resolved though. Hang in there guys.
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Arratez#25441 commented
Khan Update Broke Game, Cannot Log in
On attempting to log in, I only get this error shown in attached photo: -
PamoFish0000#14164 commented
Issue still persists
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Uzorglemon#90231 commented
Still getting this issue. On Windows 10, and iOS.
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Segdrid#36150 commented
I'm Using Pc and Android, when I open the game, it loads then takes me to the screen I produced in the screenshot.
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peanutbutler#36682 commented
Broken since update for me on all devices as well.
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Freakybrush#72417 commented
SAME issue last 2 days
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PaperChamp#48420 commented
I am also getting this error. The logs indicate their Starhook service (or whatever its called) is returning a 500 error. Please fix.
[470] WwiseUnity: There are multiple AkWwiseInitializationSettings objects instantiated; only one will be used.
[471] MainNav load in 243ms
[471] 12/13/2023 3:54:35 PM Coroutine_StartupSequence
[472] [UnityCrossThreadLogger]==> StartHook {"id":"e395746e-e688-4e54-850f-1448b6684982","request":"{\"Type\":1,\"TransId\":\"e395746e-e688-4e54-850f-1448b6684982\",\"Payload\":\"{}\"}"}
[499] [UnityCrossThreadLogger]12/13/2023 3:54:35 PM
Error response for message e395746e-e688-4e54-850f-1448b6684982. Server Error Code: InternalError Message:[543] Starthook Response failed! Error: , Exception: