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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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356 results found

  1. Complaint and proposed solution

    The game is a complete scam. Especially the UB sets. I've played three drafts now. Even though I had strong decks, the drafts ended 0-3, 2-3, and 0-3. I spent a bunch of gems on that. Why hasn't the algorithm been revised in years? Why are players so obviously being ripped off? Your opponent topdecks every card from the top of their deck while you only draw lands. And then you get warned when you report bugs like this.

    A simpler and more generous refund system should be introduced, where you automatically get your coins or gems back if you…

    1 vote

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  2. Roping cooldown/timeout

    After a player times out (due to roping), the client automatically puts the player in "timeout." Meaning they are unable to access any portion of the client for 10 minutes. If it's done again, the timeout is 30 minutes, 3rd time for 60 minutes. 4th time is 24 hours. On the 5th infraction it should flag the players account for review, where it can be determined what the next steps should be.

    9 votes

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  3. Endless loop cards breaking game.

    When the cards in the picture are used together it creates and endless loop that just keeps going until you lose the game. There is no way to fight with this if you can't get rid of the card(s).

    3 votes

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  4. Product Suggestion

    More options in deck building. Like being able to create your own subcategories, such as putting all of your cards together that destroyed Target artifact no matter the color. Obviously more options than just one or two. And then the option to test your deck against the bot and be able to pick the parameters such as the deck style that the bots going to play with. So if I'm trying to build a standard deck the bots can play with standard rule deck.

    1 vote

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  5. product suggestion

    Terrasymbiosis: It would be helpful if it displayed how many cards would be drawn instead of "would you like to draw that many cards?" I often have multiple instances on the stack so I'm not always certain which instance is associated with which quantity.

    1 vote

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  6. Problem with Solving Case of the Gateway Express

    It says : To solve - Three or more creatures has attacked this turn. ( if unsolved, solvve at the beginning of your end step.)

    Here is the problem: I have Waystone's Guidance on the board. Summon Reinforced Ronin( gets mobilize 2). Attack with Reinforced Ronin, therefor summoning 2 creature tapped and attacking.

    This is 3 creatures attacking this turn.
    Case of the gateway doesn't solve.

    This is clearly a bug. The wording is 3 or more attacked this turn and not 3 declared an attack this turn.

    Thank you for fixing this.

    3 votes

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  7. Lyse Hext - Add to Arena

    Lyse Hext (and a number of other new cards from the FF commander decks) has not yet been added to arena.

    I would love to see this card added for brawl, as well as the other FF cards from the commander decks that haven't been added yet. Lyse specifically has been a favorite commander of mine in paper, and I would love to be able to jam quick games with her on arena on the go.

    1 vote

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  8. The tutorial sprite is back

    Despite being "clear" of the tutorial a year ago, she's back, now. Additionally, when opening the game each time, when I select "play" it does not go to my standard play screen with my recent match types. It is like I'm playing the game for the first time. Once I play an open or ranked match, the Play screen then shows my last match types and my decks used. It seems to be the same bug from a while back, and I will try re-downloading the game files to see if that helps.

    1 vote

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  9. ban strip mine, balustrade Spy and Show and Tell in Timeless

    Hello,

    I would like to ask when will Wizards ban Strip Mine, Balustrade Spy and Show and Tell in Timeless. These cards dominates the whole format. Its not funny anymore. Strip Mine is self explained. Same with Show and Tell.

    sincerely

    1 vote

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  10. Brawl matchmaking

    Request fix to the Brawl matchmaking system or a notice to the player-base that you have no intention of ever fixing it.

    The last update from the addition of aetherdrift to MTG Arena, has drastically altered the previous matchmaking balance and has still not been fixed. Prior to the patch, the matchmaking was still not great but was tolerable enough with hopes that it might be actually be tuned better in the future. Its been almost a month since this became an issue and its still in a practically unplayable state with matches being one sided.

    The silence on this…

    10 votes

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  11. Commander

    This again is not a problem BUT PLEASE READ! I believe there is no reason commander should not be in this game. you should add commander and allow the ability for bots to fill empty slots in custom matches with friends. also please back track and add cards from old commander precons or make new commander precons have arena codes I feel this would make more incentives. You even have some commander cards and a sol ring pet I feel commander is a needed game mode for arena.

    5 votes

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  12. Ban Wash Away

    Hi content team! I really appreciate the recent Historic Brawl bans, I appreciate the attention to the format and the resulting quality increase.

    However, there's one more card that I think would do a world of good to ban. Wash Away makes for a miserable play experience, bringing fear and anger into the hearts of any who would cast their commander.

    Counterspells are an important part of the game, but this one being geared toward countering commanders for a trivial cost in a format where casting your commander is a huge part of the game is terrible.

    Thanks!

    1 vote

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  13. Android Crash on App Launch

    After update Android app crashes on App launch.
    Did an uninstall and reinstall, now crashes on match startup

    2 votes

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  14. A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?

    A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?

    1 vote

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  15. Vintage Cube

    Return Powered cube to arena

    1 vote

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  16. Affordances for Infinite Mana production / Unlimited card draw engines

    I have been playing around with a pet deck in Arena Standard which can generate infinite mana and unlimited card draw, but the effectiveness of doing so has been stymied by games being forced to a draw or me being forced to cease drawing cards and generating mana by Arena's "stall protection". It seems to believe that no progress is being made in the game state, even though I am continuously drawing cards and developing my field, as well as generating enough mana to cast a way to close out the game.

    The specific cards I am using are Agatha's…

    1 vote

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  17. please

    please give us Murktide Regent in Timeless. I can't belive it's not here already, it's such a defining card for Modern and Legacy. One of the pillars of eternal magic.
    Please and thank you

    1 vote

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  18. “Not enough disk space” Issue

    The app gives me an error that there is not enough disk space when there in fact is plenty of space. I have deleted/redownloaded, offloaded/redownloaded, turned off and on, deleted and then deleted another app and redownloaded, turned game mode on and off (iOS). This is a persistent issue that has been raised twice here on the feedback site and multiple times on Reddit over the past couple of years, and each time the people involved seem to just be permanently locked out of the app with no recourse. Emailing WOTC customer support yielded little more than boilerplate “have you…

    1 vote

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  19. polluted forum

    1. Please stop allowing this **** (see attached) to be posted to this forum.
    2. Please add an explicit category akin to "forum" for feedback regarding improvements and suggestions for this forum.
    1 vote

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  20. Product Suggestion

    I keep playing games where creature will enter with an entrance trigger giving creatures -X/-X until end of turn, it will be something like -2/-2 for example, but when it enters the entire field of creatures gets swept even though some were 6/6 and other various higher toughnesses, I thought I missed a detail somewhere, but after looking couldn’t find any reason that my creatures should have gotten swept. I thought maybe I missed something, but it has now happened three or four times, I think that there’s some error in the code when it checks the toughness of the…

    1 vote

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