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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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356 results found

  1. Suggestions to improve player experience

    Dear Team,

    First of all, congratulations on the game. I would like to share a few suggestions that, in my opinion, could further improve the player experience and long-term engagement.

    Please find my ideas organized below:

    1. Permanent rank recognitionAfter each ranked season reset, it would be great if the game kept some form of visual recognition for players who have already reached certain ranks, such as:

    Emblems

    Character frames or borders

    Cosmetic items that can be displayed on the player profile

    This rewards effort, reinforces progression, and adds prestige within the community.

    1. More accessible event informationCurrently, players need to open…
    2 votes

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  2. game is dogshit

    Your game is rigged and dogshit and you should all get cancer for it. The amount of cheating in this game where opponent top decks every card and gets every specific counter for a scenario in odd niche scenarios would be unbelievable in any other format. I hope every employee "working" here, I say that because I doubt they are, would get cancer. Clearly you fat ******* retards have no idea how to balance your own game in pursuit of every neckbeard's money. YOu should be ashamed and I hope you all kill yourselves.

    2 votes

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  3. Activation Limits in Windows and Office — What’s the Safest Way Forward?

    I recently had to set up a laptop for a short-term work task, and it was surprising how many everyday features in Windows and MS Office were locked without activation. Buying new licenses for temporary use felt excessive, but random fixes also seemed risky. I spent some time reading different experiences online and realized there are many approaches people take in this situation. For those who’ve been through this before, what worked best for you to restore full functionality without causing issues later on?

    1 vote

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  4. Stuck in waiting screen

    Me and mate were in a best of three friendly game, I conceded game two and at the same time my internet died, i clicked to reconnect took me to the main screen (mate is still in waiting screen, I hit play on ranked puts me back in the waiting screen for our game, both accounts are now perma stuck in the waiting screen bricking both our accounts

    1 vote

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  5. Product suggestion

    Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…

    1 vote

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  6. レアワイルドカード

    1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。

    2 votes

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  7. Game suck shitholes

    Fix the matchmaking and Shuffler
    The rigging is obvious
    wait 45 seconds for a game - go second - instant loss - flood
    wait 45 seconds for a game - wow instant win - go first - perfect draw
    wait 45 seconds for a game - go second loss - drought
    wait 45 seconds for a game - go second - loss - all single color lands -
    wait 40 seconds - switch decks - instant game time - rinse and repeat

    12000 games = exactly 50% win rate - even after many, many instant concedes - how wierd -…

    11 votes

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  8. Feedback: The Yargle archievement event was not well designed.

    And that's even after leaving aside all the bugs.

    The achievements are designed around making suboptimal/meme decks, and playing them in queue. So you have

    • The players who put together a meme deck, get matched against ****-queue brawl players, and are unhappy.
    • The players who just want to play a normal match, get matched up against a meme deck, and are unhappy.
    • The players who didn't read the small print on the achievements and don't realize they don't meet the requiements, and are unhappy.
    • The players who repeatedly play the Yargle Day event, only to find out afterwards they made…
    6 votes

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  9. Lorwyn Jump In Packets Not Appearing

    Hi, I ran several Jump In! events (I believe six) and only old packets showed up. I didn't see a single new packet from Lorwyn despite playing against others with the new packets and having the Lorwyn lands in my decks. I understand there's a chance I could just be unlucky (I think?) but after having seen some other posts about similar issues online I figured I might have just encountered a bug.

    2 votes

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  10. Game froze

    Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!

    2 votes

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  11. Secluded Courtyard is missing enchantment creature type

    This card should include the enchantment creature suptype since it is not specifically excluded in the oracle text. It could obviously be selected in paper card play.

    1 vote

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  12. Jump in lands added without any logic

    Can we maybe not have lands that are NOT needed in jump in ? maybe just add land afterward or allow us to swap basic lands. giving me 5 plains when I do not need it and also not considering the Pips in general either. just do suggested land results .... just look at the image lol.

    2 votes

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  13. Ozai, the phoenix king bugged (ability active with 4 unspent mana istead of 6)

    Hi, today, during a draft game at about 9:50 Prague time (CET), I had a bug happen. I played Ozai, my opponent enchanted him with a swampsnare trap, reducing his stats. Then, during my turn, I started tapping lands to add mana to my pool (to make Ozai indestructible). As soon as there was 4 unspent mana in my pool, ozai gained indestructible and flying (see attached screenshot). The game was played on android.
    This is not correct, Ozai states that he needs 6 unspent mana in pool to gain those abilities. Maybe swampsnare trap unintentionally changes this, because when…

    3 votes

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  14. Bumi ist falsch Programiert

    https://scryfall.com/card/tla/169/bumi-king-of-three-trials

    Diese Karte ist nicht richtig Programiert, man kann bis zu X auswählen im Game habt ihr es auf 3 beschränkt das ist aber falsch.
    bitte berichtigt den fehler.

    2 votes

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  15. Add old sets from the 1990s and have Monthly Nostalgia Queues

    Add Unlimited, Arabian Nights, Antiquities, the Dark, Fallen Empires, Ice Age, etc. as sets into the game.

    Each month rotate through an old group of sets so we could relive some of those early metas from the early 90s and continue on through the early 2000s. This would also give younger/newer players a chance to experience some of those Type 1 and Type 2 metas from the early Pro Tour days.

    2 votes

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  16. Deadly Cover Up not working

    Deadly Cover Up is supposed to compensate the victim with a drawn card for each card it exiles. It failed to do that today. No other cards were preventing the draw.

    2 votes

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  17. Play without fake cards

    Would DEARLY love an option in Brawl (and other formats) to opt to only play matches that don't include fake/digital-only cards. They are ZERO fun for people who actually like Magic, especially paper Magic. Seriously: the worst thing to happen to Arena.

    3 votes

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  18. Bug with copy enchantment using Yenna

    Hi
    I tried to copy an enchant using Yenna
    Had shroud so sacrificed it to allow me to proceed
    Then clicked on enchantment - nothing happened then it went to submit 0 and timed me out

    1 vote

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  19. Mastery Pass

    I do not agree with discontinuing the Mastery Pass, as most people cannot afford 70.00 CAD to purchase the Bundles.

    Some of us only want the Avatars, Companions or Card Sleeves.

    A solution might be to offer Cosmetics in a Separate Pre-Order Bundle, which could include Companions, Avatars, Card Sleeves & Styles.

    Thank you.

    2 votes

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  20. Shifting Woodland - Planeswalker Interaction Needs Warning

    I tried to use Shifting Woodland’s ability to turn into a planeswalker. Having never played with the card before, I thought intuitively that I could do this. I was dismayed to learn after the game that doing so would have the shifting woodlands transform into a planeswalker with 0 loyalty counters, sacrificing it as a state based action.

    The way this appears for the user is as a bug, without any animation or explanation. You select a planeswalker in your graveyard and then the land is just immeadiately sacrificed and the game moves on.

    There really should be one of…

    2 votes

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