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Companion Feedback

Welcome to the Magic: The Gathering Companion Feedback Page

To Report a Bug or Provide Feedback

Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.




Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)

If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.

If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.

Example: Shivan Dragon doesn’t work

Choose the Category that describes your problem.

Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.

  1. Summarize the problem
  2. List the steps you took that led to the problem
  3. What was the result that happened when you followed those steps
  4. What was the result you expected to happen when you followed those steps

Example: The life tracker didn’t track my life.

  1. Open the life tracker and start a game
  2. Try to remove or add life to my life total
  3. Actual: my life total didn’t change
  4. Expected: my life total goes up or down

You can provide additional information that can also help us conclude an investigation quickly. Great information to include:

1.  What type of device you’re using
2. What version of your operating system you’re using
3. A screenshot of the issue (Note: it must be smaller than 50 mb in size)
4. Whether re-starting the application and attempting the steps again solved the problem

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259 results found

  1. Pairings after round 1 are wrong on game win %

    People who lost 2-0 still have 33% game win percentage and opponents still have 100% game win percentage. This puts the the person who lost 0-2 above the person who lost 1-2

    2 votes

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  2. 1 vote

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  3. How do you not have match history yet? Like that feels like it should be a better minimum feature to make sure it was properly recorded

    In case somebody accidentally types in the wrong results last minute, it would be great if you can go back to that time, report the correct results to the store or judges. Or you can bring it up as a helpful game history log to know your matchups and how well you did. Make an optional even if you feel like it makes for bad feels. But at the very least make it available

    2 votes

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  4. Cant log into companion app - email reset broken

    Account details input are definitely correct, as I'm able to log into Arena and the Wzards site. But the app does not recognise them.
    Additionally the password reset function is throwing an error (see screenshot)

    2 votes

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    2 comments  ·  Companion  ·  Admin →
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  5. Companion App locked to wrong region

    I currently live in the Netherlands. I downloaded the Companion app for participating in an event here, but the app will only show locations in the USA. I tried turning my location on and searching any possible Dutch location to no avail. There is no clear region setting in the app or for my Wizards account. The only thing I could think to do was change the location of my Epic Games account since I have Arena through that, but it did not help. The event is tomorrow night, please help.

    3 votes

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  6. 2 votes

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  7. 1 vote

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  8. New privacy policy issue

    Everytime I go into companion it boots me to view the privacy policy even though I already read it multiple times. I have been forced to go to it 10 times in a single day and is not great when in a tournament

    19 votes

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  9. 1 vote

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  10. Scan with camera and add to collection multiple cards at a time (9?)

    Scan with camera and add to collection multiple cards at a time (9?)

    11 votes

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  11. customize event message

    As an event host, it would be great to customize the message our players see when they join an event. Currently the message they see is not reassuring to them that they have actually registered and many call to confirm. We would like to craft a message that is specific to our event registration process and ensures the best experience.

    2 votes

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  12. Join event from the event locator

    It would be great to be able to click on the event you just found in the event locator and join that event.

    1 vote

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  13. Forgot Password Text Error

    When choosing Forgot password instead of asking to send the email to the input email, it's a long code property.

    1 vote

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  14. Out of date

    It seems like no one is supporting this product. Or the messages are not getting through. The card database is several sets behind so it does not serve a useful function.

    1 vote

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  15. Commander damage tracker doesn't indicate players correctly

    (Android, latest version, Life Tracker, Commander, 4 Player): The player indicator pictograms should indicate the correct opponents for Commander damage. In some cases there duplocate icons for a player, or even indicating the player itself but not an opponent.

    11 votes

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  16. 1 vote

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  17. 1 vote

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  18. 1 vote

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  19. 1 vote

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  20. Survey design improvement

    I stopped the survey because my boss called me and I couldn't finish it right away so I quit. I couldn't come back to it. Please add a save progress feature.

    1 vote

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