Companion Feedback
Welcome to the Magic: The Gathering Companion Feedback Page
To Report a Bug or Provide Feedback
Before reporting a bug, check to see if it has already been reported. In the Issue Title below search for specific key terms from your issue.
Example: Shivan Dragon (Note: Partial words won’t show up, so use “Shivan” instead of “Shiv.”)
If your issue has been reported already, simply click the vote button to show us you’ve experienced that issue as well. If you feel you have additional information that could be helpful to us in tracking down the issue please feel free to add it.
If your bug has not been reported, please do so now! Update the Issue Title to reflect the problem you’ve encountered.
Example: Shivan Dragon doesn’t work
Choose the Category that describes your problem.
Describing the problem in the following fashion helps make clear what happened and allows us to investigate the issue faster.
- Summarize the problem
- List the steps you took that led to the problem
- What was the result that happened when you followed those steps
- What was the result you expected to happen when you followed those steps
Example: The life tracker didn’t track my life.
- Open the life tracker and start a game
- Try to remove or add life to my life total
- Actual: my life total didn’t change
- Expected: my life total goes up or down
You can provide additional information that can also help us conclude an investigation quickly. Great information to include:
1169 results found
-
Gatherer mobile does not support the use of quotes to restrict searches (like the website does)
The card database portion of the companion app does not allow for the use of quotes to force a text search to exactly match the phrase being searched, while the website version DOES allow this. The companion app should be updated to allow this feature.
Ex. Searching for rules text formatted like: "when a creature enters" results in a search where any of those words appear on the card, not necessarily in that order. When searching for the same rules text and using quotes on the website you will only get cards with that exact phrase.
1 vote -
100% Downpair rate
How come at multiple lgs I am the person that gets literally allways downpaired. That's not na exaggeration. If there is some in my breaker range getting downpaired it's allways me 100% of the time. It's really infuriating since it cost me mutliple top8 due to breakers alone. Is it somehow ID bound or what's goin on? Seriously considering selling all my cards because it gets me so mad allready playing paper events. Considering quitting magic all together.
1 vote -
Deck considered invalid by lack of cards in collection, although they exist
A deck is considered invalid by lack of cards in collection.
If I add/remove a Farewell card and save the deck I get a: "Invalid deck" message, lack of cards in collection.
However the cards are there. I've crafted two Farewell cards earlier today.
Please look into to it, it is very frustrating to craft the cards and not being able to use them.
thank you,
João
1 vote -
Removing an event
Could we get a way to remove an evnt that you already played or if you join a wrong event. Because you used a wrong code or something.
So your'e homescreen is not full of events that have passed or are not playing in. Some disapear but some stay1 vote -
Game win percentage can be recorded incorrectly
At a draft event yesterday I noticed a situation where game win percentages reported in the Companion app seemed to be incorrect. After each round, game win percentages averaged to higher than 50%, despite there being six players in the draft pod with no byes. A screenshot from after round 2 is attached. I believe this happened because players who lost 2-0 were given game win percentages of 33% for the round in some cases (while their opponents correctly got game win percentages of 100%). This was especially obvious after round 1 (I didn't get a screenshot at that point)…
1 vote -
"Get Started" then BACK loses pairings
I was playing with friends and using the companion app, which we find very helpful, so thanks!
One issue we were having was, the host would press the "get started" button too soon, and didn't want to start the timer yet. So he'd hit "back," and we'd lose the pairings altogether. He did this twice! I guess the get-started button is too alluring. Maybe an "are you sure you want to start the timer?" pop up would fix this. Or saving the pairings somehow.
Sorry I don't have any info on what kind of phone he was using.1 vote -
Advance Search Soft Lock
UI won’t let me click advance search because the new screen selector at the bottom covers up the button
1 vote -
Match results reset to 0 while trying to enter them
On iOS if you are tracking life and click back to event to enter your match results and quickly tap the buttons for the match results, it will briefly update to the correct values before resetting to 0-0 forcing you to re-enter the results. If you aren’t playing close attention it’s easy to accidentally enter a 0-0 result.
1 vote -
DMU Doesn't Display if Standard is Checked
I might be missing something but when I use advanced search and filter for standard, none of the cards from Dominatia United are popping up. Any info would be greatly appreciated. I just updated the app so that shouldn’t be the issue. Thanks
1 vote -
DMU Cards not Pioneer Legal
It looks like DMU cards don't show up as Standard or Pioneer legal yet. Please update the legality.
1 vote -
Search function, rotation not implemented
Searching in companion app for standard legal cards: rotation seems not implemented. It's finding ZKR, KLD, STR cards, and not DMU ones.
TS: app was up to date (15sep, 1.0.702283); tried different searches, all replicated the issue described
1 vote -
Cant get out of an event
I have been stuck in 2 "Steve's events" for months now. Went to a few FNM away from my home store and these guys where not versed in the apps use. I can't drop them as they never started. Creators say there is nothing they can do. Please help.
1 vote -
Experiencing Issues
Am unable to join events at stores, I have restarted app, phone, uninstalled and reinstalled, signed out and back in and no fixes.
1 vote -
Error
I didn't join event.
Warning message happened.
What is this?1 vote -
OWP counts for too much, 2-0 vs 2-1
Had several events now where someone has gone undefeated but ended the event second place to someone who won 2-1 on most rounds
Screenshot is most recent time it's happened, this time to me but its happened 5/6 times to different people
I could be wrong, but it doesn't make sense to me
1 vote -
Information on conpetitive events
Add a chapter that contains all basic rules when you play a competitive event like 1 deck per box, no other cards in the deck box, right clearly all names on your deck list, don't forget to read well cards and all types of penalties and/or game lost possible....etc
To avoid salty game lost or penalty during the competitive event... thank you1 vote -
Summoner's Egg
Oracle text through Companion currently does not show Summoner's Egg with its correct type, either showing it has no creature type or is a Construct. I would perform a check to see if there are similar issues for other cards.
This is relevant for me as I am a judge. I do not feel comfortable letting players pull up oracle text at Comp REL within Companion if I cannot determine that the information presented to players is correct.
1 vote -
Unable to Install
I sure could use some technical help to get this little bastard to work. And looking at the information provided in the play store, it seems to be lacking anything remotely of that sort.
Since you guys have forced lgs to use this by punishing them if they do not, I do rather need to get it installed if I ever want to play in an event again.1 vote -
Events that fail to stay are not removed from queue
If an event never starts (for whatever reason, on this case the organizer lost the sign up sheet) it stays on the list indefinitely and cannot be removed. Couples with the lack of dates for on demand events, it's confusing.
I saw in a previous response that they will auto remove after 28 days, but that's a month, or 4 FNM events (for example) where you'll have a zombie event cluttering your app.1 vote -
New discovery idea
Can a feature be added where I can “join events near me”? Where the app is aware of events near my location and shows them in “join events” Tab.
1 vote
- Don't see your idea?